Desktop sync failure

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
pthov
It begins with a single step
Posts: 1
Joined: Wed Jan 23, 2013 3:42 am

Desktop sync failure

Wed Jan 23, 2013 4:36 am

I have installed the latest MWP 2012.1.21.05 on my WinXP desktop pc (the first beta version I've installed). I created the Mailwasher ID OK but when I do the sync the program crashes, leaving a process running using around 50% of CPU capacity (reminiscent of the long gone days when the desktop version was unstable). I've tried more than once, selecting just the accounts or including the friends / blacklist and restarting the pc but the same result each time. (v0.9 itself seems to be working OK on my Android phone with the couple of accounts I've set up manually although I would prefer it to indicate somehow which account a particular email is in.)
User avatar
nick.bolton
The Big Cheese
Posts: 2614
Joined: Thu Aug 28, 2008 4:02 pm

Re: Desktop sync failure

Wed Jan 30, 2013 10:07 am

Hi there, sorry for the late reply. I was never notified about your post here.

If this is still happening, are you able to send us the logs? Go to Help>>Send Support Logs, and just put attention 'Nick'

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