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Desktop sync failure

Posted: Wed Jan 23, 2013 4:36 am
by pthov
I have installed the latest MWP 2012.1.21.05 on my WinXP desktop pc (the first beta version I've installed). I created the Mailwasher ID OK but when I do the sync the program crashes, leaving a process running using around 50% of CPU capacity (reminiscent of the long gone days when the desktop version was unstable). I've tried more than once, selecting just the accounts or including the friends / blacklist and restarting the pc but the same result each time. (v0.9 itself seems to be working OK on my Android phone with the couple of accounts I've set up manually although I would prefer it to indicate somehow which account a particular email is in.)

Re: Desktop sync failure

Posted: Wed Jan 30, 2013 10:07 am
by nick.bolton
Hi there, sorry for the late reply. I was never notified about your post here.

If this is still happening, are you able to send us the logs? Go to Help>>Send Support Logs, and just put attention 'Nick'