Is the server down?

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
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cfheinz
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Location: Southern California
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Is the server down?

Sun Jan 27, 2013 3:50 am

MWM ceased functioning yesterday evening and still isn't working. I've restarted the iPad several times.
Carl Heinz
Windows XP Pro SP3+, Fortè Agent, iPad Air, MailWasher Beta Tester
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Sidewinder
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Re: Is the server down?

Sun Jan 27, 2013 4:05 am

Just checked here and got my new mail on Ipad
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Remember "FREEDOM IS NEVER FREE" U.S.N.
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cfheinz
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Re: Is the server down?

Sun Jan 27, 2013 4:09 am

Rebooted again, and it's now working-sort of. The email listing isn't clearing several minutes after deletion in Safari and new emails aren't being found.
Carl Heinz
Windows XP Pro SP3+, Fortè Agent, iPad Air, MailWasher Beta Tester
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nick.bolton
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Re: Is the server down?

Mon Jan 28, 2013 9:12 am

It was down, but we bought it back up within the hour. Working ok now?
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Sidewinder
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Re: Is the server down?

Tue Jan 29, 2013 8:08 am

Is the server down? My IPad app just hung with a message open.

Deleted the App and reinstalled and all is good.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
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nick.bolton
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Re: Is the server down?

Tue Jan 29, 2013 10:57 am

No, should be all ok. The reason it went down the other day is we forgot to turn on the monitoring software
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Sidewinder
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Re: Is the server down?

Tue Jan 29, 2013 11:11 am

nick.bolton wrote:No, should be all ok. The reason it went down the other day is we forgot to turn on the monitoring software
Not sure why the app had the hard hang. I had a message designated pink and opened it, hit the friends button, it turned green and the delete check then appeared. It then hung the app with no known way to clear the problem. None of the controls on the message would function. I had to delete the app and reinstall to restart.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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cfheinz
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Re: Is the server down?

Tue Jan 29, 2013 1:37 pm

Nick, sorry for the delay in getting back to you. It seemed to be intermittent for a while, but present anomalies are probably related to the three minute cycle.
Carl Heinz
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Sidewinder
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Re: Is the server down?

Mon Feb 04, 2013 3:03 am

Is the server down? All I have on my IPad is a white screen? App is totally unresponsive.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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nick.bolton
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Re: Is the server down?

Mon Feb 04, 2013 9:39 am

No, they're all ok. Have been all night. Does it work if you restart it?
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Sidewinder
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Re: Is the server down?

Mon Feb 04, 2013 10:17 am

nick.bolton wrote:No, they're all ok. Have been all night. Does it work if you restart it?
Restarted app, rebooted IPad and got the same result. Just went back to IPad and rebooted it again and it is working now. :scratch :scratch :scratch
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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Sidewinder
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Re: Is the server down?

Wed Feb 27, 2013 4:43 am

Just had a Cannot connect to the server error form V1.0
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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Sidewinder
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Re: Is the server down?

Wed Feb 27, 2013 5:04 am

Back up now.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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nick.bolton
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Re: Is the server down?

Wed Feb 27, 2013 5:07 am

Yes, I had a look about 5 minutes ago and it was all ok. We're still on one server, but we'll spread the work out to other servers this week
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cfheinz
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Re: Is the server down?

Wed Feb 27, 2013 7:29 am

Things appear to be working normally now. When i first loaded v10, I could not log on. I assume that this related to a server problem which has since been resolved.
Carl Heinz
Windows XP Pro SP3+, Fortè Agent, iPad Air, MailWasher Beta Tester

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