Firetrust Support Forums

I got an update message, but I've not received the email notification.

I've just received an MWP beta update message, but haven't received one for MWM.

cfheinz wrote:I've just received an MWP beta update message, but haven't received one for MWM.

The two applications can have independent updates if changes in one don't affect the other.

I started receiving a message to update as well but don't find one.

stmiranda wrote:I started receiving a message to update as well but don't find one.

Message on your device or an email?

I got the "Please Update" message when trying to use MWM on my iPad. I haven't yet received an update MWM email message.

Check here:
http://forum.firetrust.com/viewtopic.ph ... 635#p78646

If you are using IOS it is now in the ITunes App Store.

Sidewinder wrote:Message on your device or an email?

Message is on my device. When I open the app, I get in red at the top the following:

"Please Update To The Latest Version Of MailWasher Mobile"

It started late last night. After the message, all I get is a white screen. Android application manager shows version 1.0.

Edit: I cleared the cache and data and force stopped the app. No change. Online Google Play shows the app installed as well, fwiw.

Sidewinder wrote:
If you are using IOS it is now in the ITunes App Store.

Thanks. I had to delete the old version before the one from the App Store would work.

Now I am getting alternatively cannot connect using email and the update version messages.

cfheinz wrote:Now I am getting alternatively cannot connect using email and the update version messages.

See Nick's post here:
http://forum.firetrust.com/viewtopic.ph ... 691#p78866

Thanks. When I checked a couple of minutes ago, the problem persists.

Ok, should be fixed now. We had the wrong version file on the new servers

Thanks

Working ok.