Firetrust Support Forums

Hi,

Just going to be crazy about sync/add Gmail on my MW in iphone 4s

I don't get the 'VerifyPopAccountFailed'

when I push sync I get the error: {"errorCode":103, "errorMessage":"Failed, duplicat account"}

When I try to add my gmail account manually in the MW app on the iphone with all info, nothing are added.

I have been logged in, both on my iphone and MW Pro with my MW account.

What am I doing wrong.?

Thanks

Frank

The error message that your getting indicates that you have probably created a Sync Account either on you phone or PC previously and have not used the exact same sign on in both. If you need/want to start over PM or email Nick and ask him to delete your existing account on their servers. Then you sign in on both the PC and the phone with the same exact ID/PW and you should be good to go.

Hey there Frank, Iv'e removed your Mailwasher ID now, so please re-create it in MW Pro and re-sync your accounts to MW Mobile using the same MailWasher ID.

Cheers
Nick

nick.bolton wrote:Hey there Frank, Iv'e removed your Mailwasher ID now, so please re-create it in MW Pro and re-sync your accounts to MW Mobile using the same MailWasher ID.

Cheers
Nick

Hi' Nick

Thank's, now it works. ;-)

Take care

Frank

Sidewinder wrote:The error message that your getting indicates that you have probably created a Sync Account either on you phone or PC previously and have not used the exact same sign on in both. If you need/want to start over PM or email Nick and ask him to delete your existing account on their servers. Then you sign in on both the PC and the phone with the same exact ID/PW and you should be good to go.

Hi' Sidewinder.

Thank's for your help.

Take care

Frank