Parser Error is Back

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
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cfheinz
Guardian Gecko
Location: Southern California
Posts: 369
Joined: Tue Jul 13, 2010 5:00 am

Parser Error is Back

Thu May 23, 2013 2:54 am

Server problem or pending new release?
Carl Heinz
Windows XP Pro SP3+, Fortè Agent, iPad Air, MailWasher Beta Tester
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nick.bolton
The Big Cheese
Posts: 2472
Joined: Thu Aug 28, 2008 4:02 pm

Re: Parser Error is Back

Thu May 23, 2013 3:33 am

No, it's a malformed email which we're not handling correctly in your email account. You'll need to download the email to your email client, delete and then re-enter the email account in MWM once you've done this. Sorry, it's the only way we can get around these at the moment even though they're quite rare
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cfheinz
Guardian Gecko
Location: Southern California
Posts: 369
Joined: Tue Jul 13, 2010 5:00 am

Re: Parser Error is Back

Sat Jun 01, 2013 5:30 am

Thanks. Sorry for the late reply. That fixed it.

I verrry occasionally get an unable to contact server message when checking for messages and then MWM proceeds to check for messages. The WiFi icon on the iPad is on, so I don't think it's a WiFi problem. (I've also checked to see if the iPad is logged into the designated network since we have four because we have dual range with a WiFi extender. I'm normally sitting within ten feet of the extender and have logged into the 5G extended network.)
Carl Heinz
Windows XP Pro SP3+, Fortè Agent, iPad Air, MailWasher Beta Tester
User avatar
nick.bolton
The Big Cheese
Posts: 2472
Joined: Thu Aug 28, 2008 4:02 pm

Re: Parser Error is Back

Sat Jun 01, 2013 6:48 am

If you get unable to contact server sometimes, it could be the odd timeout. We're looking to shift so more reliable host in the near future so that might solve this.

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