Sync Error

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
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Stressed
Mystified Moa
Posts: 9
Joined: Tue Aug 20, 2013 9:54 pm

Re: Sync Error

Wed Aug 21, 2013 5:04 pm

Have sent you PM, please message me with what details you need to delete the account, thanks
User avatar
Stressed
Mystified Moa
Posts: 9
Joined: Tue Aug 20, 2013 9:54 pm

Re: Sync Error

Wed Aug 21, 2013 5:06 pm

Have sent you a PM, but it is stuck in the outbox, please pm me with the details you require to delete the account, so I can set this up again, thanks
donnie
Rattled Rabbit
Posts: 3
Joined: Sat Aug 17, 2013 11:04 pm

Re: Sync Error

Wed Aug 21, 2013 6:53 pm

Im still having this too, as i said i also created a second account and in logging into both, theres no list of emails showing at all so when i try to add it again it says its a duplicate o_O

How do i get you to delete both these accounts so I can try to start again?

As a reminder this is on the iphone only, I don't have a the pc version installed.
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nick.bolton
The Big Cheese
Posts: 1787
Joined: Thu Aug 28, 2008 4:02 pm

Re: Sync Error

Wed Aug 21, 2013 7:32 pm

If you're not syncing from the desktop version, it might work by adding these manually. I've deleted your username, so see if it works by making a new username and adding your accounts.
donnie
Rattled Rabbit
Posts: 3
Joined: Sat Aug 17, 2013 11:04 pm

Re: Sync Error

Wed Aug 21, 2013 7:47 pm

what username have you deleted as i can still login??

I created two accounts one with donnie as the username and one as donniep
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nick.bolton
The Big Cheese
Posts: 1787
Joined: Thu Aug 28, 2008 4:02 pm

Re: Sync Error

Wed Aug 21, 2013 8:18 pm

Ok, I only found donniep based on your forum email address. I've deleted 'donnie' now as well
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TrustFire
βeta Tester
Location: 127.0.0.1
Posts: 12716
Joined: Fri Jul 30, 2010 11:04 pm

Re: Sync Error

Wed Aug 21, 2013 8:46 pm

Stressed wrote:Have sent you a PM, but it is stuck in the outbox, . . . . . . . . .
PMs until actually read (by the intended Recipient/s) - continue to reflect in the Outbox. ;)
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nick.bolton
The Big Cheese
Posts: 1787
Joined: Thu Aug 28, 2008 4:02 pm

Re: Sync Error

Thu Aug 22, 2013 11:13 am

Ok, hopefully it's all fixed now if anyone is around to give it a try....thanks
Avspinball
Student Sheep
Posts: 14
Joined: Wed Nov 02, 2011 4:13 pm

Re: Sync Error

Thu Aug 22, 2013 11:41 am

no change after first couple of attempts. Now it's stuck on syncing for the last 6 minutes.
Avspinball
Student Sheep
Posts: 14
Joined: Wed Nov 02, 2011 4:13 pm

Re: Sync Error

Thu Aug 22, 2013 11:58 am

After having the account deleted and creating a new one everything works. Thanks Nick!
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nick.bolton
The Big Cheese
Posts: 1787
Joined: Thu Aug 28, 2008 4:02 pm

Re: Sync Error

Thu Aug 22, 2013 12:03 pm

Thanks for testing, not quite the way it should have worked, but we'll get some additional feedback from others too.
eriedjguy
Rattled Rabbit
Posts: 3
Joined: Thu Aug 22, 2013 3:00 pm

Re: Sync Error

Thu Aug 22, 2013 3:05 pm

I am still having this issue as well. No matter how many times I try, still getting a "parseerror" on my Andoid and no way to add my email account into my phone.
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nick.bolton
The Big Cheese
Posts: 1787
Joined: Thu Aug 28, 2008 4:02 pm

Re: Sync Error

Thu Aug 22, 2013 3:58 pm

Ok, I've deleted your account now eriedjguy, so please set it up again.
eriedjguy
Rattled Rabbit
Posts: 3
Joined: Thu Aug 22, 2013 3:00 pm

Re: Sync Error

Thu Aug 22, 2013 4:33 pm

Hey Nick...FINALLY, everything seems to be working fine. I logged out and logged back in on my phone and my email address was there and receiving a test email I sent. Woosh, thanks! :P :P :P
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Stressed
Mystified Moa
Posts: 9
Joined: Tue Aug 20, 2013 9:54 pm

Re: Sync Error

Thu Aug 22, 2013 5:46 pm

Mine still not working, can you delete my account, have sent you a pm nick

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