"Undefined" email accounts

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
thayden
Student Sheep
Posts: 12
Joined: Sun Nov 04, 2012 3:58 am

"Undefined" email accounts

Thu Sep 05, 2013 9:56 am

This happens at least once a day but not all the time. Sequence usually runs:
1) notification of new email(s)
2) I get into MWM via the notification
3) go into all accounts (5 accounts)
4) sync mail
5) delete at least one email
6) sync email again
7) all the text changes to "undefined". Fills the screen regardless of the number of valid email I had left.

Exiting MWM & then going back in doesn't fix it. Usually I have to go back into All Accounts & sync one or more times until it resets.
Brand new Nexus 7 running Android 4.3. The error happened with the original MWM install. Uninstalled/reinstalled but error still happens.

Same thing just happened with my Android phone. Same sequence.
fosberbmarc
Rattled Rabbit
Posts: 4
Joined: Fri Feb 28, 2014 6:02 am

Re: "Undefined" email accounts

Sat Mar 01, 2014 7:44 pm

I think you just need to reinstall or update it.
blue.bear
Rattled Rabbit
Posts: 3
Joined: Thu May 29, 2014 8:06 pm

Re: "Undefined" email accounts

Thu May 29, 2014 8:09 pm

Did reinstall solved your problems?
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Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: "Undefined" email accounts

Thu May 29, 2014 10:41 pm

thayden wrote:This happens at least once a day but not all the time. Sequence usually runs:
1) notification of new email(s)
2) I get into MWM via the notification
3) go into all accounts (5 accounts)
4) sync mail
5) delete at least one email
6) sync email again
7) all the text changes to "undefined". Fills the screen regardless of the number of valid email I had left.

Exiting MWM & then going back in doesn't fix it. Usually I have to go back into All Accounts & sync one or more times until it resets.
Brand new Nexus 7 running Android 4.3. The error happened with the original MWM install. Uninstalled/reinstalled but error still happens.

Same thing just happened with my Android phone. Same sequence.
Are you using the "new" latest version?
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nick.bolton
The Big Cheese
Posts: 1899
Joined: Thu Aug 28, 2008 4:02 pm

Re: "Undefined" email accounts

Thu May 29, 2014 11:14 pm

Yes, this sounds like a pretty old version. The latest version on the Android store is 1.4 but you could do better with the version 2.0 beta at http://forum.firetrust.com/viewforum.php?f=55

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