Firetrust Support Forums

A few times I've gotten a parserror without the usual "malformed" email. I delete an email, usually spam but readable in MWM. Later when I try to check my email I get the parserror. Checking with MWP on my desktop shows no spam emails. If I check individual accounts I get the parserror with the account from which I deleted the email. With the other individual accounts no error but when I try to sync it just spins indefinitely. The only solution seems to be to go into Android settings and clear the cache for MWM.

It might still be on our servers so it gets stuck. We've got a solution to it but didn't get time to implement it before one of our devs went on vacation. He's back mid this week so we'll get it working then, plus other speed increases.

I'm still getting his parserror but on only 1 android device - the one that actually deleted the email. I have 2 android tablets in front of me & only one gets the error. Clearing the app cache which used to solve the problem no longer works. Bottom line is I can no longer used MWM on the tablet with the error.

We didn't get time to update the code, but should do it this week to fix this issue