Duplicate Emails

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
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Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Duplicate Emails

Sat Nov 09, 2013 5:24 am

Are you having server issues? I'm seeing two copies of each message and frequently the Friends list is not checked.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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nick.bolton
The Big Cheese
Posts: 1787
Joined: Thu Aug 28, 2008 4:02 pm

Re: Duplicate Emails

Sat Nov 09, 2013 5:32 am

No, everything seems fine as far as I can tell, although I may not be connected to the same server you are. We have people connect to the server which ever is doing the least amount of work. Does it still happen if you restart the app?
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Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Duplicate Emails

Sat Nov 09, 2013 7:58 am

New mails are OK. There are 17 dupes but there were 2 or 3 singles interspersed with them. None since. Restarting app with complete device shut down does't clear the list.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Duplicate Emails

Sat Nov 09, 2013 8:03 am

First sent time stamp 7:21 am EST - Last around 11:14 am EST
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Duplicate Emails

Sat Nov 09, 2013 8:10 am

Signed in via web mail and the dupes are not on the server.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
nick.bolton
The Big Cheese
Posts: 1787
Joined: Thu Aug 28, 2008 4:02 pm

Re: Duplicate Emails

Sat Nov 09, 2013 8:12 am

OK, I'll ask the devs to take look!

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