Failure to connect - New problems.

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
CharlesN
Student Sheep
Posts: 13
Joined: Sun Dec 08, 2013 3:28 am

Failure to connect - New problems.

Sun Dec 08, 2013 3:32 am

Help please.

I have been using the mobile version on my iPhone and iPad for ages.

In the last few days it has become useless.

I always get the "can't connect to server" comment.

When it does connect I delete the junk and then i can connect again.

I have to restart the app and then the deleted messages appear again .. they were not deleted at all.

I have removed and reinstalled the app.

I can't think of what else I can do.

Any ideas Please ?

Regards,

Charles.
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Failure to connect - New problems.

Sun Dec 08, 2013 7:56 am

FT is aware of the problem. Just standby until they return to work tomorrow e.g. It's Sunday there.

There are sever problems.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
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nick.bolton
The Big Cheese
Posts: 1770
Joined: Thu Aug 28, 2008 4:02 pm

Re: Failure to connect - New problems.

Sun Dec 08, 2013 8:20 am

Yes, sorry about this. We've run in to some capacity problems so hopefully we can get them fixed today

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