MW no longer shows new email alert

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
wetcoaster
Mystified Moa
Posts: 7
Joined: Tue Oct 20, 2009 9:56 am

MW no longer shows new email alert

Sat Mar 22, 2014 4:54 am

Recently MWP App no longer shows any indication of new emails unless I sync it manually. I have checked all the settings on IOS7 but nothing has changed. I have notify me of new email alerts checked. Is htius a MW or IOS bug? I look forward to seeing the new updated App and Mac version in due course and thank you for all your hard work.
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Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: MW no longer shows new email alert

Sat Mar 22, 2014 5:06 am

What are you settings for MWM in the Notification center.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
wetcoaster
Mystified Moa
Posts: 7
Joined: Tue Oct 20, 2009 9:56 am

Re: MW no longer shows new email alert

Sat Mar 22, 2014 7:43 am

Sidewinder wrote:What are you settings for MWM in the Notification center.
Banners
Badge App Icon
don't show in in notif center
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Sidewinder
Weary Womble
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Joined: Sun Mar 29, 2009 2:05 pm

Re: MW no longer shows new email alert

Sat Mar 22, 2014 8:19 am

wetcoaster wrote:
Sidewinder wrote:What are you settings for MWM in the Notification center.
Banners
Badge App Icon
don't show in in notif center
Banners are easy enough to miss since they are only visible for a short period of time. The Badge App Icon should always indicate. Since your post I have started monitoring my mail stream and am seeing the same thing. I think all was OK after the 7.1 update.

FT is currently nearly ready to release a new version of the app and I know they are also doing some server shuffling so its likely to be the cause of this problem since the notification is driven from their server.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
wetcoaster
Mystified Moa
Posts: 7
Joined: Tue Oct 20, 2009 9:56 am

Re: MW no longer shows new email alert

Sat Mar 22, 2014 9:09 am

Thanks Sidewinder, I thought it was just my issue. I have however changed to alerts.
Cheers
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Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

RESOLVED: MW no longer shows new email alert

Fri Apr 11, 2014 11:55 pm

Problem appears to be resolved. Alerts on my IPad screen this morning
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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nick.bolton
The Big Cheese
Posts: 1780
Joined: Thu Aug 28, 2008 4:02 pm

Re: MW no longer shows new email alert

Sat Apr 12, 2014 6:29 am

Yes, sorry for the delay.

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