Account Expired

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
dstanden
Rattled Rabbit
Posts: 3
Joined: Sun May 25, 2014 11:07 pm

Re: Account Expired

Sun May 25, 2014 11:12 pm

I had this problem with my account "dstanden" and so I created a new one "drstanden". However, when I try to log in to this on the PC, I enter the username and password, click login, there is a brief hourglass type action and then nothing else happens. What do I need to do to make this work?

Love the desktop version - keep up the great work,

David
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nick.bolton
The Big Cheese
Posts: 2009
Joined: Thu Aug 28, 2008 4:02 pm

Re: Account Expired

Mon May 26, 2014 7:06 am

Hi, I've had to remove both of these now so can you please set these up again.

NIck
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LaoziSailor
Student Sheep
Location: Toronto, ON, Canada
Posts: 14
Joined: Thu Jan 21, 2010 11:10 am

Re: Account Expired

Fri Oct 17, 2014 2:23 pm

Hi Nick, I think the monster may have reared it's ugly head again.
I have screencaps but essentially the problem is still there (maybe something to do with the ghastly iOS 8.0.2, uuugghh!).
[/offtopic] Those on iPhone that have NOT upgraded to iOS 8..., DON'T...!! [/offtopic end]

What is happening:
Get the "Account Expired" message.

What I did / was allowed to do:
- change passwords
- shows files in cache and when trying refresh it tells me there is no account.
- set account up again *can only get to configuring "incoming" and get shown the the "Account Expired" after SAVE
- deleted App, d/l again all with the same results (get cache contents)

Suggestions VERY welcome,
am using http://www.prowlapp.com/ as well but then have to go to a micro Telnet screen.

Thanks,

Han
User avatar
nick.bolton
The Big Cheese
Posts: 2009
Joined: Thu Aug 28, 2008 4:02 pm

Re: Account Expired

Fri Oct 17, 2014 2:49 pm

What's your username? I tried variations on your email address but couldn't find it. Then I can reset it.

We've almost finished the next version which doesn't have these issues
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LaoziSailor
Student Sheep
Location: Toronto, ON, Canada
Posts: 14
Joined: Thu Jan 21, 2010 11:10 am

Re: Account Expired

Sat Oct 18, 2014 5:29 am

Hi Nick,
Username: han_tacoma
Thanks,
Han
User avatar
nick.bolton
The Big Cheese
Posts: 2009
Joined: Thu Aug 28, 2008 4:02 pm

Re: Account Expired

Sat Oct 18, 2014 7:12 am

Ok, give that a try again now. I've reset it for you so just re-sync your email accounts from MailWasher Pro>>Settings>>Sync
User avatar
LaoziSailor
Student Sheep
Location: Toronto, ON, Canada
Posts: 14
Joined: Thu Jan 21, 2010 11:10 am

Re: Account Expired

Sat Oct 18, 2014 5:04 pm

Nick,
Thank you.
Perfect...!!!, ...yaaay!
Cheers,
Han

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