Firetrust Support Forums

I added my outlook account that went fine, so I tried to add Gmail, the email from this account show in ALL but there is no entry for Gmail in the account list until you close down the browser and restart.

When scrolling you keep opening emails

Works on my Windows 8.1 update Tablet as well as my phone

Seems to be running rather slow on my tablet

Not sure it's working, I have 1 email in MWP Desktop but when I refresh MWP mobile, using the same mailbox account, is says "No new emails".

anniebrion wrote:Not sure it's working, I have 1 email in MWP Desktop but when I refresh MWP mobile, using the same mailbox account, is says "No new emails".

Double Check your Account Port/SSL's

It looks like I'm seeing the same problem with IOS/Chrome

Looks fine:

Outlook
pop3.live.com
995
SSL

It looks like the FT server is not refreshing.

Sidewinder wrote:It looks like the FT server is not refreshing.

I agree as another email has arrived but mwp mobile is still empty.

anniebrion wrote:

Sidewinder wrote:It looks like the FT server is not refreshing.

I agree as another email has arrived but mwp mobile is still empty.

I had one sync on Initial Account set up and another when I changed my port/SSL settings but nothing since.

It looks like the FT server is not refreshing.

Correct, it's not auto-checking for new mail yet, but if you pull down to refresh, wait a bit...ok no it's not - and that's not very useful to anyone Fix will be on it's way.

When scrolling you keep opening emails

Yes, I noticed this too when using the mouse instead of touch screen - they're treated differently, but something much have broken as it was working.

Seems to be running rather slow on my tablet

This is using IE 11 on a Microsoft Surface tablet?

nick.bolton wrote:

It looks like the FT server is not refreshing.

Correct, it's not auto-checking for new mail yet, but if you pull down to refresh, wait a bit...ok no it's not - and that's not very useful to anyone Fix will be on it's way.

When scrolling you keep opening emails

Yes, I noticed this too when using the mouse instead of touch screen - they're treated differently, but something much have broken as it was working.

Seems to be running rather slow on my tablet

This is using IE 11 on a Microsoft Surface tablet?

Manual refresh is not working either.

Scrolling issue is with touch and not mouse

It's slow in Firefox, IE11 on my XPS18 Tablet is much better.

Thanks, confirmed manual refresh is not working. Odd it's slow in Firefox but we'll check it out, although desktop browsers are not really the focus it should still be fast there.

Please, don't waste time on Firefox, it is more important to get the app shell up and running, it's perfectly acceptable to use IE11 on windows tablets.

I have 3 emails in my outlook account this morning and did not perform a manual update, I also added another pop account that loaded the correct number of emails.

Are we getting IMAP support? As I use this as my main connection method in MWP Desktop as I need to check some sub-folders as well as the Inbox.

Yes, we got the auto-check working today so you'll see new emails

We will add IMAP, we'll get all the other stuff on the list done first though. It's pretty important as services like iCloud are IMAP only.

Thanks

FYI, manual update (pull down) still is not working here.

Manual update just worked for the first time

But it does not work every time