Username and password rejected.

[syncopator]

I have recently downloaded the mobile version to this 'phone:

Vodafone 785 (Android)

Software version 4.2.2

Baseband version MOLY.WR8.W1315.MD.WG.MP.V1.P4

Kernel version 3.4.5

Build number Jelly Bean

Software information 120HEG1


I read an earlier topic which mentioned a similar problem on another variant of an Android. I tried entering my username in upper case letters and resetting my password, but they are not accepted.
I have also uninstalled the application and reinstalled it, but that has made no difference.

What to do to overcome this?

[nick.bolton]

Hi, can you let me know your username, either send to nick.bolton@firetrust.com or private message me via this forum.

Thanks