Firetrust Support Forums

I have been getting some emails with line drawn through them and marked for delete. I am unable to undelete them. Help.

Hi Frank

This is in MailWasher Pro or Mobile ?

The line through the email means it's already been flagged for delete, but not yet 'expunged' or permanently deleted. In IMAP a feature of email deletion is to flag messages for delete and issue the EXPUNGE command later. In MailWasher we display these emails flagged for delete as MailWasher routinely issues the EXPUNGE command, whereas email clients like ThunderBird only do so on exit.

So to undelete, you need to go into the program you deleted the email in to undelete.

Thanks