Create Account Problem

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
User avatar
David Bethel
Student Sheep
Contact:
Location: Newport News, VA USA
Posts: 16
Joined: Sun Oct 05, 2014 1:58 am

Create Account Problem

Sun Oct 05, 2014 2:11 am

Greetings,

I'm new to the iphone but have used MailWasher Pro on a pc for years.

New IPhone 5C 8.0.2

App : fresh dpownload and install of mailwasher from ITune App Store.

Create account : very very frustrating email address entered, user name enter, password entered -> Create mailwasher ID/ The spinning circle displays for a few seconds and the nothing. No notification of account created, no error notifications, just a back button

Login does not accept the data entered.

Any ideas would be very much appreciated before I throw the whole thing in the trash can. -David
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Create Account Problem

Sun Oct 05, 2014 2:20 am

Nick will respond but if you are in fact a new iOS MWM user then the problem most likely due to Apple's restrictions on Beta software testing. Your device ID must be registered as an authorized user or it will not work.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
David Bethel
Student Sheep
Contact:
Location: Newport News, VA USA
Posts: 16
Joined: Sun Oct 05, 2014 1:58 am

Re: Create Account Problem

Sun Oct 05, 2014 2:37 am

Thanks !
User avatar
nick.bolton
The Big Cheese
Posts: 1893
Joined: Thu Aug 28, 2008 4:02 pm

Re: Create Account Problem

Sun Oct 05, 2014 8:56 am

Give it a try again, I've reset it now
User avatar
David Bethel
Student Sheep
Contact:
Location: Newport News, VA USA
Posts: 16
Joined: Sun Oct 05, 2014 1:58 am

Re: Create Account Problem

Mon Oct 06, 2014 4:16 am

Thanks~! So far so good

Now if I can find a way to do an install without using the horrible iphone key board. Tom Tom gives you that option when the unit is connected to a USB port

So far I have figured out how to rearrange the screens ands sync the phone. Not actually operate the phone.

Very frustrating !!!
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Create Account Problem

Mon Oct 06, 2014 8:40 am

Do the install from your PC using iTunes.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
David Bethel
Student Sheep
Contact:
Location: Newport News, VA USA
Posts: 16
Joined: Sun Oct 05, 2014 1:58 am

Re: Create Account Problem

Mon Oct 06, 2014 10:05 pm

I've found the install for apps in ITunes. It's the setup screens that drives me nuts. I couldn't tell you how many times I've typed an retyped a username and password in the last 5 days. It is ridiculous. And it seems everything on an iphone 5 is case sensitive.

Security is 1 thing, but the reality is if you loose a smart phone, you call have the thing disconnected.

I've ordered a bluetooth keyboard. It looks to be the answer. Thanks
User avatar
nick.bolton
The Big Cheese
Posts: 1893
Joined: Thu Aug 28, 2008 4:02 pm

Re: Create Account Problem

Mon Oct 06, 2014 10:42 pm

I find iTunes pretty frustrating, but there's a few transfer products out there which make it much easier (like a file manager) such as
http://www.imelfin.com/itransfer.html
and
http://www.leawo.org/itransfer/
User avatar
David Bethel
Student Sheep
Contact:
Location: Newport News, VA USA
Posts: 16
Joined: Sun Oct 05, 2014 1:58 am

Re: Create Account Problem

Fri Oct 10, 2014 1:49 am

Got everything up and running <g>

$11.99 keyboard works great ! I would definitely recommend this to anyone who is new to touch screens or doing a new setup of a smartphone.

BATTOP Ultra-Slim Bluetooth 3.0 Wireless Keyboard

Now I get to figure out how work everything !

Thanks! -David
Laughia
It begins with a single step
Posts: 1
Joined: Fri Nov 28, 2014 3:54 pm

Re: Create Account Problem

Fri Nov 28, 2014 3:59 pm

You should be interested of these two tools
* Data recovery software for iPhone 6+/6/5S/5C/5 http://www.any-data-recovery.com/produc ... overy.html
* iPhone data transfer, backup, management without iTunes http://www.any-data-recovery.com/produc ... nager.html

Return to “Mobile for IOS/Android/Windows Phone 8”