Emails not being deleted from server

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
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Wyndham
Travelling Tuatara
Posts: 28
Joined: Sat Dec 06, 2008 11:57 pm

Emails not being deleted from server

Sat Nov 29, 2014 11:04 am

Emails are taking a very long time to be deleted from the mail server, and on several occasions I have had to manually delete them using my mail app which kind of defeats the purpose.

It might help if my domain host had access to the app so they can check if there are any settings which need amending. When will this become available on iTunes?

Alternately I can set up a test email account as I have admin access - then you can test yourself. Just let me know.
iPad Air 2 and iPhone 5, using iOS 8.1.2
I no longer use Mailwasher on my desktop PC as I 'wash' the emails on my mobile devices
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nick.bolton
The Big Cheese
Posts: 1780
Joined: Thu Aug 28, 2008 4:02 pm

Re: Emails not being deleted from server

Sun Nov 30, 2014 8:43 pm

Hi
Getting a test account would be great thanks then we'll be able to replicate the problem here and fix it. Please send the details to nick.bolton@firetrust.com or PM me

We've submitted it to iTunes, so they take about a week to approve it depending on how busy they are. So perhaps this week.

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