Firetrust Support Forums

The beta test email did mention there could be issues with gmail accounts, and sure enough, having them. Followed the instructions, verified credentials were correct, but nada. It initially came in with incoming set as imap.gmail.com, but I changed it to pop.gmail.com after clicking on the POP3 button, as imap is disabled on the account. Message stated "your email provider has indicated your email settings are not correct (usually an incorrect password)...". At one point it did refuse the connection, so I tried the link indicated to allow device access, and it did say it was enabled in the browser. Still won't connect, tho.

[later] Tried it one more time. This time I left the incoming as imap.gmail.com, but still clicked on pop3, and now it connected. As noted, it's configured as pop, and that's what I use on my device email programs, why would this work here?

Probably shouldn't argue with success but I'd like to know.

elaine
Samsung Tab 3, 4.4.2 OS

We'd like to know too, we'll do some more testing here with various configurations. A lot of the time with Gmail accounts, it can be because you're using a new device and they didn't recognize it.

nick.bolton wrote:We'd like to know too, we'll do some more testing here with various configurations. A lot of the time with Gmail accounts, it can be because you're using a new device and they didn't recognize it.

Let me know if there's anything I can do to assist. I've got TONS of gmail accounts I can add

elaine

Remember GMail blocks access to any account from any new device until you respond to their timed email indicating that it is OK.

FWIW, Sidewinder, never got such an email.

Elaine

epack wrote:FWIW, Sidewinder, never got such an email.

Elaine

It's addressed to the registered user of the account and is about "unauthorized access"

Did you try going in to the account via the Web to see if the message is there?

Gmail never blocked access to my brand new iPad Air 2, I just loged in with my application password and got access with no extra authorisation required.