Page 1 of 1
MWM2.0 incorrct Username or Password
Posted: Thu Dec 11, 2014 11:50 am
by Al Darby
H-E-l-P Can't use MWM on my iPad
Re: MWM2.0 incorrct Username or Password
Posted: Thu Dec 11, 2014 11:58 am
by nick.bolton
Got anymore info? What email provider? Does it work in MailWasher Pro?
Re: MWM2.0 incorrct Username or Password
Posted: Thu Dec 11, 2014 2:11 pm
by PeterJF
Version 2.0.0 updated today on my ipad and I also can no longer log in. The message is invalid username or password (username asked for is an email address).
I was using it earlier under the old version prior to the update.
I tried to reset password but nothing seems to have happened about that either
Re: MWM2.0 incorrct Username or Password
Posted: Thu Dec 11, 2014 2:26 pm
by nick.bolton
You need to create a new login for this version, we've had to discontinue the old one. So go to 'Create Account' and enter an email address and password to use as a 'Firetrust Login', then you'll be able to enter your email accounts. If also using MailWasher Pro, then go to Settings>>Sync, logout, then login and select v 2.0 and enter your Firetrust Login details
Re: MWM2.0 incorrct Username or Password
Posted: Thu Dec 11, 2014 2:44 pm
by PeterJF
Good thanks now OK