Notifications For iOS - RESOLVED

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Sidewinder
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Notifications For iOS - RESOLVED

Sat Dec 13, 2014 12:28 pm

Notifications seem to have gone MIA today.
Last edited by Sidewinder on Tue Dec 16, 2014 2:56 pm, edited 1 time in total.
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cfheinz
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Re: Notifications For iOS

Sat Dec 13, 2014 12:53 pm

Also not seeing much in MWM, although there is email in Safari. Servers?
Carl Heinz
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Sidewinder
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Re: Notifications For iOS

Sat Dec 13, 2014 1:32 pm

cfheinz wrote:Also not seeing much in MWM, although there is email in Safari. Servers?
Mail seems OK for me in MWM just no Notificatins. May well be a server issue.
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anniebrion
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Re: Notifications For iOS

Sun Dec 14, 2014 11:38 am

Getting the same here, mail is arriving but without notifications.
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nick.bolton
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Re: Notifications For iOS

Mon Dec 15, 2014 11:01 am

Thanks, all fixed now. There's was a bug in our code, so it shouldn't happen again.
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Sidewinder
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Re: Notifications For iOS

Mon Dec 15, 2014 12:30 pm

nick.bolton wrote:Thanks, all fixed now. There's was a bug in our code, so it shouldn't happen again.
Server side or App? Still not seeing them.
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nick.bolton
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Re: Notifications For iOS

Mon Dec 15, 2014 3:25 pm

It was server side. We fixed something else now, it wasn't going and checking for new emails. We'll add some more servers tomorrow to handle the increasing load too. For now we've just scaled the checking back a bit until we add those in.
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anniebrion
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Re: Notifications For iOS

Mon Dec 15, 2014 11:52 pm

Now getting notifications but cannot log in to the server.

"Unable to contact server" when logging on using the website, the iOS app gives no errors you just stay on the log in page.
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Sidewinder
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Re: Notifications For iOS

Tue Dec 16, 2014 12:36 am

anniebrion wrote:Now getting notifications but cannot log in to the server.

"Unable to contact server" when logging on using the website, the iOS app gives no errors you just stay on the log in page.
Same here. No notifications. Servers MIA
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cfheinz
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Re: Notifications For iOS

Tue Dec 16, 2014 12:57 pm

I'm now getting email, nut no notifications. As I noted elsewhere, synch worked after I logged out oh MWM and back in referencing MWP 2.0. I'd. mssed that requirement.
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nick.bolton
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Re: Notifications For iOS

Tue Dec 16, 2014 1:01 pm

Make sure you' have notifications selected in the MW Mobile>>Settings, then your account.
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cfheinz
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Re: Notifications For iOS

Tue Dec 16, 2014 2:06 pm

I had notifications set to on in MWM settings, but hadn't set them on in the MWM account.
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cfheinz
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Re: Notifications For iOS - RESOLVED

Tue Dec 16, 2014 5:50 pm

I'm getting notifications. Thanks.

As an aside, for me, the setting within the app was very easy to overlook. I suspect other users might miss it. Could the default in the app be set to on or an instructional note added somewhere?
Carl Heinz
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nick.bolton
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Re: Notifications For iOS - RESOLVED

Tue Dec 16, 2014 6:11 pm

Yes, I agree. I think a Notifications setting area would be handy
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cfheinz
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Re: Notifications For iOS - RESOLVED

Tue Dec 16, 2014 6:18 pm

Thanks from ye olde programmer/analyst who punched programs for over 30 years. They paid me well to play with my toys. :)
Carl Heinz
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