Firetrust Support Forums

Notifications seem to have gone MIA today.

Also not seeing much in MWM, although there is email in Safari. Servers?

cfheinz wrote:Also not seeing much in MWM, although there is email in Safari. Servers?

Mail seems OK for me in MWM just no Notificatins. May well be a server issue.

Getting the same here, mail is arriving but without notifications.

Thanks, all fixed now. There's was a bug in our code, so it shouldn't happen again.

nick.bolton wrote:Thanks, all fixed now. There's was a bug in our code, so it shouldn't happen again.

Server side or App? Still not seeing them.

It was server side. We fixed something else now, it wasn't going and checking for new emails. We'll add some more servers tomorrow to handle the increasing load too. For now we've just scaled the checking back a bit until we add those in.

Now getting notifications but cannot log in to the server.

"Unable to contact server" when logging on using the website, the iOS app gives no errors you just stay on the log in page.

anniebrion wrote:Now getting notifications but cannot log in to the server.

"Unable to contact server" when logging on using the website, the iOS app gives no errors you just stay on the log in page.

Same here. No notifications. Servers MIA

I'm now getting email, nut no notifications. As I noted elsewhere, synch worked after I logged out oh MWM and back in referencing MWP 2.0. I'd. mssed that requirement.

Make sure you' have notifications selected in the MW Mobile>>Settings, then your account.

I had notifications set to on in MWM settings, but hadn't set them on in the MWM account.

I'm getting notifications. Thanks.

As an aside, for me, the setting within the app was very easy to overlook. I suspect other users might miss it. Could the default in the app be set to on or an instructional note added somewhere?

Yes, I agree. I think a Notifications setting area would be handy

Thanks from ye olde programmer/analyst who punched programs for over 30 years. They paid me well to play with my toys.