MWM 2.0 won't let hotmail account on

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
Claud47
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Posts: 33
Joined: Mon Jul 19, 2010 10:45 am

MWM 2.0 won't let hotmail account on

Sun Dec 14, 2014 7:33 am

On my iPad I updated MWM to 2.0 and I did everything right to set it up. When I sync it up with all my accounts from my desktop. All my accounts sync, but my Hotmail account. I have tried to manually add my Hotmail account, but I get my username and password incorrect. They are correct. How can I fix this problem.

Thank you,
Claudia
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Sidewinder
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Joined: Sun Mar 29, 2009 2:05 pm

Re: MWM 2.0 won't let hotmail account on

Sun Dec 14, 2014 10:05 am

Claud47 wrote:On my iPad I updated MWM to 2.0 and I did everything right to set it up. When I sync it up with all my accounts from my desktop. All my accounts sync, but my Hotmail account. I have tried to manually add my Hotmail account, but I get my username and password incorrect. They are correct. How can I fix this problem.

Thank you,
Claudia
Is your hotnail account POP or IMAP?
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Remember "FREEDOM IS NEVER FREE" U.S.N.
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Claud47
Travelling Tuatara
Posts: 33
Joined: Mon Jul 19, 2010 10:45 am

Re: MWM 2.0 won't let hotmail account on

Sun Dec 14, 2014 1:04 pm

POP3, If that makes a difference.
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Sidewinder
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Re: MWM 2.0 won't let hotmail account on

Sun Dec 14, 2014 1:41 pm

Claud47 wrote:POP3, If that makes a difference.
Yes it make a lot of difference.

Two things:

Double check all your settings in MWM to make sure that all is well (no extra spaces etc.) according to this:
http://www.firetrust.com/hotmail_pop3

The other possibility is that your router or system is blocking the port.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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nick.bolton
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Re: MWM 2.0 won't let hotmail account on

Mon Dec 15, 2014 11:07 am

Hotmail, now Outlook.com are blocking POP3 by default on new accounts, so when you login to the website at hotmail/outlook.com go to Settings>>Options>>Connect devices and apps with POP, then enable it there.

Also, can you make sure the POP3 settings in MailWasher Mobile are like the following.

server: pop-mail.outlook.com
username: your email address
Port 995
POP3 button selected
SSL enabled

If you select IMAP then the setting are changed
server: imap-mail.outlook.com
Port 993
Claud47
Travelling Tuatara
Posts: 33
Joined: Mon Jul 19, 2010 10:45 am

Re: MWM 2.0 won't let hotmail account on

Sat Jan 17, 2015 7:16 am

nick.bolton wrote:Hotmail, now Outlook.com are blocking POP3 by default on new accounts, so when you login to the website at hotmail/outlook.com go to Settings>>Options>>Connect devices and apps with POP, then enable it there.

Also, can you make sure the POP3 settings in MailWasher Mobile are like the following.

server: pop-mail.outlook.com
username: your email address
Port 995
POP3 button selected
SSL enabled

If you select IMAP then the setting are changed
server: imap-mail.outlook.com
Port 993
I have done this, Settings>>Options>>Connect devices and apps with POP, then enable it there.

Also, can you make sure the POP3 settings in MailWasher Mobile are like the following.

But when I do this it won't work.
server: pop-mail.outlook.com
username: your email address
Port 995
POP3 button selected
SSL enabled
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nick.bolton
The Big Cheese
Posts: 1770
Joined: Thu Aug 28, 2008 4:02 pm

Re: MWM 2.0 won't let hotmail account on

Sat Jan 17, 2015 8:13 am

Does it work if you select IMAP in Mailwasher Mobile, and change those settings? Could your password be incorrect?
Claud47
Travelling Tuatara
Posts: 33
Joined: Mon Jul 19, 2010 10:45 am

Re: MWM 2.0 won't let hotmail account on

Mon Jan 19, 2015 5:56 am

No, my password cannot be incorrect. I wish you could post a picture of the screen what it suppose to look it. This is very frustrating.
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nick.bolton
The Big Cheese
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Joined: Thu Aug 28, 2008 4:02 pm

Re: MWM 2.0 won't let hotmail account on

Mon Jan 19, 2015 7:51 am

Can you visit this page

http://www.microsoft.com/en-nz/Account/ ... ivity.aspx

and look at your recent activity to see if there's anything there which needs attention, such as a security warning or wrong password. If you see unusual activity in the US at Amazon, that is our servers.
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nick.bolton
The Big Cheese
Posts: 1770
Joined: Thu Aug 28, 2008 4:02 pm

Re: MWM 2.0 won't let hotmail account on

Mon Jan 19, 2015 10:13 am

Also, you should have received an email like this

Verify your account
We detected something unusual about a recent sign-in for the Microsoft account co*****@outlook.com. For example, you might be signing in from a new location, device, or app.
To help keep you safe, we've blocked access to your inbox, contacts list, and calendar for that sign-in. Please review your recent activity and we'll help you take corrective action. To regain access, you'll need to confirm that the recent activity was yours.
Claud47
Travelling Tuatara
Posts: 33
Joined: Mon Jul 19, 2010 10:45 am

Re: MWM 2.0 won't let hotmail account on

Tue Jan 20, 2015 5:42 am

Thank you for your help. Hopefully one day I will my h***@hotmail.com on MWM 2.0.

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