MWM 2.0 won't let hotmail account on

[Claud47]

On my iPad I updated MWM to 2.0 and I did everything right to set it up. When I sync it up with all my accounts from my desktop. All my accounts sync, but my Hotmail account. I have tried to manually add my Hotmail account, but I get my username and password incorrect. They are correct. How can I fix this problem.

Thank you,
Claudia

[Sidewinder]

On my iPad I updated MWM to 2.0 and I did everything right to set it up. When I sync it up with all my accounts from my desktop. All my accounts sync, but my Hotmail account. I have tried to manually add my Hotmail account, but I get my username and password incorrect. They are correct. How can I fix this problem.

Thank you,
Claudia

Is your hotnail account POP or IMAP?

[Claud47]

POP3, If that makes a difference.

[Sidewinder]

POP3, If that makes a difference.

Yes it make a lot of difference.

Two things:

Double check all your settings in MWM to make sure that all is well (no extra spaces etc.) according to this:
http://www.firetrust.com/hotmail_pop3

The other possibility is that your router or system is blocking the port.

[nick.bolton]

Hotmail, now Outlook.com are blocking POP3 by default on new accounts, so when you login to the website at hotmail/outlook.com go to Settings>>Options>>Connect devices and apps with POP, then enable it there.

Also, can you make sure the POP3 settings in MailWasher Mobile are like the following.

server: pop-mail.outlook.com
username: your email address
Port 995
POP3 button selected
SSL enabled

If you select IMAP then the setting are changed
server: imap-mail.outlook.com
Port 993

[Claud47]

Hotmail, now Outlook.com are blocking POP3 by default on new accounts, so when you login to the website at hotmail/outlook.com go to Settings>>Options>>Connect devices and apps with POP, then enable it there.

Also, can you make sure the POP3 settings in MailWasher Mobile are like the following.

server: pop-mail.outlook.com
username: your email address
Port 995
POP3 button selected
SSL enabled

If you select IMAP then the setting are changed
server: imap-mail.outlook.com
Port 993

I have done this, Settings>>Options>>Connect devices and apps with POP, then enable it there.

Also, can you make sure the POP3 settings in MailWasher Mobile are like the following.

But when I do this it won't work.
server: pop-mail.outlook.com
username: your email address
Port 995
POP3 button selected
SSL enabled

[nick.bolton]

Does it work if you select IMAP in Mailwasher Mobile, and change those settings? Could your password be incorrect?

[Claud47]

No, my password cannot be incorrect. I wish you could post a picture of the screen what it suppose to look it. This is very frustrating.

[nick.bolton]

Can you visit this page

http://www.microsoft.com/en-nz/Account/ ... ivity.aspx

and look at your recent activity to see if there's anything there which needs attention, such as a security warning or wrong password. If you see unusual activity in the US at Amazon, that is our servers.

[nick.bolton]

Also, you should have received an email like this

Verify your account
We detected something unusual about a recent sign-in for the Microsoft account co*****@outlook.com. For example, you might be signing in from a new location, device, or app.
To help keep you safe, we've blocked access to your inbox, contacts list, and calendar for that sign-in. Please review your recent activity and we'll help you take corrective action. To regain access, you'll need to confirm that the recent activity was yours.

[Claud47]

Thank you for your help. Hopefully one day I will my h***@hotmail.com on MWM 2.0.