When I started MWM today I was greeted with a login screen, indicating to me that the alphas lost the login details.
Then, after entering my details there was no response. The app neither logged in nor issued any message.
As the problem occurs on both my iPhone and iPad it would appear the issue lies with the Mailwasher cloud.
Login issues
- Wyndham
- Travelling Tuatara
Post
Login issues
iPad 12.9 2020 and iPhone X, using Latest iOS
I no longer use Mailwasher on my desktop PC as I 'wash' the emails on my mobile devices
I no longer use Mailwasher on my desktop PC as I 'wash' the emails on my mobile devices
- anniebrion
- βeta Tester
- Contact:
- Location: Milkyway, Sol, Earth, UK, London
Post
Re: Login issues
It's a server issue you get an error message if you use the website.
Annie.......... PC details
Mailwasher Pro βeta [v 7.12.39]
Mailwasher Pro βeta [v 7.12.39]
- Sidewinder
- Weary Womble
Post
Re: Login issues
My initial attempt to do a check mail resulted in a crazy error message on my iPad. Something regarding Unauthorized ****
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- CharlesN
- Student Sheep
- David Bethel
- Student Sheep
- Contact:
- Location: Newport News, VA USA
Post
Re: Login issues
I have the same issues. tried removing and reinstall MW 2.0.0 IPhone 5S. the error message has a red background and was very cryptic -David
- racker
- Knowledgeable Kea
- Contact:
- Location: Zaandam, Holland, _____________ the_Netherlands
Post
Re: Login issues
Same here...
Looks like the server quitly died on us..
Looks like the server quitly died on us..
Beta tester.. oh well! ..
Mobile phone: Moto G5 on Android 8
MWP FAQ
¡Nederlandstalige gebruiksaanwijzing!
...Imagine all the people, sharing all the world...
Mobile phone: Moto G5 on Android 8
MWP FAQ
¡Nederlandstalige gebruiksaanwijzing!
...Imagine all the people, sharing all the world...
- turrisfortis
- It begins with a single step
Post
Re: Login issues
Having the very same problems (iPhone 5 & iPad Air 2, both with iOS 8.1.2). The new MW Mobile 2.0.0 is semi-responsive regardless of whether I try to login, create an account or reset password = the little icon that goes round and round does so then stops and does nothing.
- racker
- Knowledgeable Kea
- Contact:
- Location: Zaandam, Holland, _____________ the_Netherlands
Post
Re: Login issues
No use doing that; It's most likely a server issue at the Firetrust side. As it's four in the morning now in New Zealand, I expect it may take a few hours still, before someone is awake enough to kick that server back alive..David Bethel wrote:I have the same issues. tried removing and reinstall MW 2.0.0 IPhone 5S. the error message has a red background and was very cryptic -David
Beta tester.. oh well! ..
Mobile phone: Moto G5 on Android 8
MWP FAQ
¡Nederlandstalige gebruiksaanwijzing!
...Imagine all the people, sharing all the world...
Mobile phone: Moto G5 on Android 8
MWP FAQ
¡Nederlandstalige gebruiksaanwijzing!
...Imagine all the people, sharing all the world...
- racker
- Knowledgeable Kea
- Contact:
- Location: Zaandam, Holland, _____________ the_Netherlands
Post
Re: Login issues
There's nothing you can do until someone at Firetrust restarts the server (see my earlier mssge). I've PM'd the Big Cheese; guess we'll have to quietly wait until they get things rolling again, over-there...turrisfortis wrote:Having the very same problems (iPhone 5 & iPad Air 2, both with iOS 8.1.2). The new MW Mobile 2.0.0 is semi-responsive regardless of whether I try to login, create an account or reset password = the little icon that goes round and round does so then stops and does nothing.
Beta tester.. oh well! ..
Mobile phone: Moto G5 on Android 8
MWP FAQ
¡Nederlandstalige gebruiksaanwijzing!
...Imagine all the people, sharing all the world...
Mobile phone: Moto G5 on Android 8
MWP FAQ
¡Nederlandstalige gebruiksaanwijzing!
...Imagine all the people, sharing all the world...
- mervd
- Rattled Rabbit
Post
Re: Login issues
Weird. I get MW phone mail notifications, but like everyone else can't get into the app. Mind you it was off for me in the UK from about 10am (unfortunately around 11pm NZ?). So I have to change my waking hours to 8pm to 4am do I (Sunday to Thursday only - when presumably I can have an early bedtime at 3am - of course)? I hope they got in some nice surfing (with my £60, for this) down at the beach.
- David Bethel
- Student Sheep
- Contact:
- Location: Newport News, VA USA
Post
Re: Login issues
Actually, mine hasn't worked since it updated to 2.0.0. I don't recall when it upgraded ( I saw a new icon in locked bar ) -Davidracker wrote: No use doing that; It's most likely a server issue at the Firetrust side. As it's four in the morning now in New Zealand, I expect it may take a few hours still, before someone is awake enough to kick that server back alive..
- racker
- Knowledgeable Kea
- Contact:
- Location: Zaandam, Holland, _____________ the_Netherlands
Post
Re: Login issues
Hmmm... *about* when did you update/ notice the new icon? As a betatester, I've been on 2.0.0 for some weeks, up-til now without problems. It's only since earlier today that I couldn't log in to the server, just like anybody else...David Bethel wrote:Actually, mine hasn't worked since it updated to 2.0.0. I don't recall when it upgraded ( I saw a new icon in locked bar ) -David
Beta tester.. oh well! ..
Mobile phone: Moto G5 on Android 8
MWP FAQ
¡Nederlandstalige gebruiksaanwijzing!
...Imagine all the people, sharing all the world...
Mobile phone: Moto G5 on Android 8
MWP FAQ
¡Nederlandstalige gebruiksaanwijzing!
...Imagine all the people, sharing all the world...
- David Bethel
- Student Sheep
- Contact:
- Location: Newport News, VA USA
Post
Re: Login issues
It had to be Thursday or Friday last week ( 12/12/14 ) I know I traveled Tuesday and it was the old icon. I did not manually update the app.racker wrote:David Bethel wrote:Hmmm... *about* when did you update/ notice the new icon? As a betatester, I've been on 2.0.0 for some weeks, up-til now without problems. It's only since earlier today that I couldn't log in to the server, just like anybody else...
- nick.bolton
- The Big Cheese
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Re: Login issues
Aww crap. Growing pains, looks like it died before we could increase the capacity although it should have restarted...looking in to it asap