What is current cycle time?

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
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cfheinz
Guardian Gecko
Location: Southern California
Posts: 369
Joined: Tue Jul 13, 2010 5:00 am

What is current cycle time?

Fri Dec 19, 2014 12:48 am

Several emails deleted in Safari remain n MWM while new emails appearing in Safari aren't appearing in MWM. This has been happening for at least an hour. I've dragged the screen down several times. Notification screen isn't appearing when returning from sleep mode. The latter has been happening for roughly two days.
Carl Heinz
Windows XP Pro SP3+, Fortè Agent, iPad Air, MailWasher Beta Tester
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nick.bolton
The Big Cheese
Posts: 1780
Joined: Thu Aug 28, 2008 4:02 pm

Re: What is current cycle time?

Fri Dec 19, 2014 6:37 am

Is it still happening now?

MWM only checks on the server every 15 minutes in the background, but it also checks when you login or when you pull down to refresh it will check the mail it will be checking every 3 minutes, you might need to pull down again to actually get the new email which has come in from the server.
IMAP email accounts are more responsive and retrieve the email when you refresh.
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nick.bolton
The Big Cheese
Posts: 1780
Joined: Thu Aug 28, 2008 4:02 pm

Re: What is current cycle time?

Fri Dec 19, 2014 11:42 am

Ok, we found a bug on the server side (these things rear their heads as more people come on board) which would have slowed things down, it certainly made the servers work harder so we're fixing it now. Thanks!
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cfheinz
Guardian Gecko
Location: Southern California
Posts: 369
Joined: Tue Jul 13, 2010 5:00 am

Re: What is current cycle time?

Sun Dec 21, 2014 4:48 am

Pull down to refresh isn't clearing deleted emails. Still being worked on?
Carl Heinz
Windows XP Pro SP3+, Fortè Agent, iPad Air, MailWasher Beta Tester
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nick.bolton
The Big Cheese
Posts: 1780
Joined: Thu Aug 28, 2008 4:02 pm

Re: What is current cycle time?

Sun Dec 21, 2014 8:43 am

It should be working, I've just tried it on POP and IMAP accounts without any issues. We fixed some issues on Friday and we haven't seen any issues since
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cfheinz
Guardian Gecko
Location: Southern California
Posts: 369
Joined: Tue Jul 13, 2010 5:00 am

Re: What is current cycle time?

Mon Dec 22, 2014 2:30 am

It cleared ok just now on the second pull down.
Carl Heinz
Windows XP Pro SP3+, Fortè Agent, iPad Air, MailWasher Beta Tester

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