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Do you have the servers down?
Posted: Mon Feb 09, 2015 3:10 pm
by Sidewinder
Crazy error msg when attempting to sync then sign on dropped and cannot log in.
Re: Do you have the servers down?
Posted: Mon Feb 09, 2015 3:17 pm
by nick.bolton
Yes, we're attempting to upgrade the authentication part and it's throwing its toys - almost fixed.
Re: Do you have the servers down?
Posted: Mon Feb 09, 2015 4:04 pm
by nick.bolton
All back up and running
Re: Do you have the servers down?
Posted: Wed Feb 25, 2015 6:27 am
by Sidewinder
Are they down again?
Re: Do you have the servers down?
Posted: Wed Feb 25, 2015 6:29 am
by nick.bolton
I'm looking at them and they're all up and running, so something else is going on. We're investigating
Re: Do you have the servers down?
Posted: Wed Feb 25, 2015 7:51 am
by nick.bolton
And we're back online now. Sorry about this, we'll investigate to understand what caused it (and why it didn't restart automatically). It was just the login/authentication system which was down
Re: Do you have the servers down?
Posted: Wed Feb 25, 2015 9:29 am
by Sidewinder
All good here.
Before I forget the sequence that I saw here on the iPad was as follows:
Swiped the notification to go to MWM
Initial indication was Cannot connect to the server
Manual swipe to retry resulted in a Box at the top Red background with 5/6 lines of code as though is should have been an error message but there was none there.
It then dumped me back to the log in screen and it would not accept my credentials it just sat there no error msg etc.
Re: Do you have the servers down?
Posted: Wed Feb 25, 2015 11:27 am
by cfheinz
Essentially the same sequence as Sidewinder. Once I was able to log in, two addresses on my blacklist weren't tagged. Both friends and blacklist appear to be ok.