Do you have the servers down?
- Sidewinder
- Weary Womble
Post
Do you have the servers down?
Crazy error msg when attempting to sync then sign on dropped and cannot log in.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- nick.bolton
- The Big Cheese
Post
Re: Do you have the servers down?
Yes, we're attempting to upgrade the authentication part and it's throwing its toys - almost fixed.
- Sidewinder
- Weary Womble
Post
Re: Do you have the servers down?
Are they down again?
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- nick.bolton
- The Big Cheese
Post
Re: Do you have the servers down?
I'm looking at them and they're all up and running, so something else is going on. We're investigating
- nick.bolton
- The Big Cheese
Post
Re: Do you have the servers down?
And we're back online now. Sorry about this, we'll investigate to understand what caused it (and why it didn't restart automatically). It was just the login/authentication system which was down
- Sidewinder
- Weary Womble
Post
Re: Do you have the servers down?
All good here.
Before I forget the sequence that I saw here on the iPad was as follows:
Swiped the notification to go to MWM
Initial indication was Cannot connect to the server
Manual swipe to retry resulted in a Box at the top Red background with 5/6 lines of code as though is should have been an error message but there was none there.
It then dumped me back to the log in screen and it would not accept my credentials it just sat there no error msg etc.
Before I forget the sequence that I saw here on the iPad was as follows:
Swiped the notification to go to MWM
Initial indication was Cannot connect to the server
Manual swipe to retry resulted in a Box at the top Red background with 5/6 lines of code as though is should have been an error message but there was none there.
It then dumped me back to the log in screen and it would not accept my credentials it just sat there no error msg etc.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- cfheinz
- Guardian Gecko
- Location: Southern California
Post
Re: Do you have the servers down?
Essentially the same sequence as Sidewinder. Once I was able to log in, two addresses on my blacklist weren't tagged. Both friends and blacklist appear to be ok.
Carl Heinz
Windows XP Pro SP3+, Fortè Agent, iPad Air, MailWasher Beta Tester
Windows XP Pro SP3+, Fortè Agent, iPad Air, MailWasher Beta Tester