Notifications gone MIA

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
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Sidewinder
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Re: Notifications gone MIA

Tue Jan 26, 2016 11:35 am

Very strange. They appear to have stopped again. My last time stamp in MWM was 3:16PM EST. MWP shows 5-6 arrivals after that with no Notification from MWM :scratch :scratch
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Sidewinder
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Re: Notifications gone MIA

Tue Jan 26, 2016 11:38 am

Any server or routing source switching happening that encounters a "black hole" in the route?
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nick.bolton
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Re: Notifications gone MIA

Tue Jan 26, 2016 12:05 pm

We don't think so. Very hard to fix because unless we can replicate it here we're in the dark.
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Sidewinder
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Re: Notifications gone MIA

Tue Jan 26, 2016 12:07 pm

Interesting just after I posted a new one came in at 5:59 PM with 9 new msgs. :crazy :crazy
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nick.bolton
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Re: Notifications gone MIA

Tue Jan 26, 2016 1:24 pm

Now it's just messing with us :)
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Sidewinder
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Re: Notifications gone MIA

Wed Jan 27, 2016 5:26 am

Well they have shut down completely and my Inbox is stuck with the last incoming message at 5:01 AM EST. Is the server dead?
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nick.bolton
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Re: Notifications gone MIA

Wed Jan 27, 2016 7:22 am

No, everything looks ok from here. Will double check with others though
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Sidewinder
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Re: Notifications gone MIA

Wed Jan 27, 2016 7:34 am

It came backup shortly after my post. Will now monitor to see if Notifications come back too.
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Remember "FREEDOM IS NEVER FREE" U.S.N.
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Sidewinder
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Re: Notifications gone MIA

Wed Jan 27, 2016 11:39 am

Again Notifications have all gone MIA.
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Remember "FREEDOM IS NEVER FREE" U.S.N.
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Sidewinder
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Re: Notifications gone MIA

Thu Jan 28, 2016 9:33 am

No change not even one sneaker.
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Remember "FREEDOM IS NEVER FREE" U.S.N.
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Sidewinder
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Re: Notifications gone MIA

Thu Jan 28, 2016 11:53 am

I just did the iOS Update to 9.3 PB2 today. Is there anything that you need to change in your software when these updates occur?
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
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Sidewinder
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Re: Notifications gone MIA

Thu Jan 28, 2016 4:08 pm

Just an observation. It appears that the problem might be that the Timer for the Check Mail is shutting down for my account which would explain the lack of notifications.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
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nick.bolton
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Re: Notifications gone MIA

Thu Jan 28, 2016 10:23 pm

Well, we can all hope they don't break something.

I think we'll need to go deeper in to this and see if we can figure it out. It's just not making any sense.
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Sidewinder
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Re: Notifications gone MIA

Fri Jan 29, 2016 3:47 am

Watching for anything that might help. I have one msg setting (stuck) in MWM incoming for one of my alias email address. This message was downloaded into Outlook yesterday but it continues to persist in MWM. I have done multiple swipes and it remains. I also just sent a test msg there and MWM did find it on the next pass and the stuck msg went away.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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Sidewinder
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Re: Notifications gone MIA

Tue Feb 02, 2016 1:18 pm

When a notification is sent to me is it direct or via Apple?
Is it sent to the server address related to my account email address?
The reason I ask is I was wondering if the account provider could be trapping the Notification with a spam filter.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3

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