Firetrust Support Forums

Tried signing out and back in. No change. iOS 9.1 Beta. It worked after the iOS 9 upd.

It also appears that the automatic check mail by the FT servers may not have been occurring.
If I initiate a check mail from the iPAd it will ultimately bring down the mail.

OK thanks, we'll see whats up. It's 5am here at the moment, so give us a bit of time.

Well, there's something odd going on, not sure if it's us or IOS9 as there's a few people commenting about notification issues
http://forums.imore.com/ios-9/341319-no ... s-9-a.html

We've not seen any issues on our servers or services

Trying older versions

I know that notifications in iOS9.1 PB1 were working but then stopped.
That's why I thought is was on the FT side.

I am not at iOS9.1 PB2

iOS 9.1 PB2 seems to be notifying me as per usual.

I'm seeing notifications from many other apps.

Yes, you're correct it's a problem on our side. Taking a bit to hunt down as all services appear to be working ok

Notifications are back.

Spoke too soon. Back to MIA again.

Guess you may have just been testing

Well, it's a really odd problem and I'm surprised you got some notifications again. It only seems to be affecting some people as well so it's tricky to track down!

nick.bolton wrote:Well, it's a really odd problem and I'm surprised you got some notifications again. It only seems to be affecting some people as well so it's tricky to track down!

They came in overnight here on the East Coast U.S. so my guess is that they were doing some testing.

It might be related to Amazon's services then as we use them for sending the notifications, I kind of think they broke something and hopefully they're fixing it now.

No further Notifications here. Still nothing.

Ok, thanks for the update. We've got a support ticket in with Amazon so hopefully they come back to us