Server

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Server

Postby Sidewinder Sat Jan 30, 2016 12:52 pm

Apoarently the server has stopped doing any Check Mails. Newest msg in my inbox is 11:53 AM EST this morning

Swipes yield nothing new. Logged off, deleted the app, reloaded, signed in and no change to msg list.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Server

Postby Sidewinder Sat Jan 30, 2016 4:20 pm

Did another remove, restart device etc. and have access to new mails
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
nick.bolton
The Big Cheese
Posts: 1654
Joined: Thu Aug 28, 2008 4:02 pm

Re: Server

Postby nick.bolton Sat Jan 30, 2016 5:56 pm

We're going to take a deeper look at this early next week, we didn't find any errors early on but we'll keep monitoring
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Server

Postby Sidewinder Mon Feb 01, 2016 8:50 am

Check mail totally dead since the 29th
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
cfheinz
Guardian Gecko
Posts: 369
Joined: Tue Jul 13, 2010 5:00 am
Location: Southern California

Re: Server

Postby cfheinz Fri Feb 05, 2016 4:26 am

Dead here, too.
Carl Heinz
Windows XP Pro SP3+, Fortè Agent, iPad Air, MailWasher Beta Tester
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Server

Postby Sidewinder Fri Feb 05, 2016 5:30 am

cfheinz wrote:Dead here, too.


It seems to be OK here now.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Server

Postby Sidewinder Fri Feb 05, 2016 10:35 am

Totally unresponsive to Swipes at around 4:00 PM EST. Worked normally (w/o notifications) earlier today.
Still thinking it has to do with some "load balancing" server switching.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
nick.bolton
The Big Cheese
Posts: 1654
Joined: Thu Aug 28, 2008 4:02 pm

Re: Server

Postby nick.bolton Fri Feb 05, 2016 11:05 am

We just checked the servers and all is ok as far as we can see. Accounts getting checked without holdups
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Server

Postby Sidewinder Fri Feb 05, 2016 1:05 pm

Just got back and now I can swipe and get new mail. No notifications at all for many many days
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
cfheinz
Guardian Gecko
Posts: 369
Joined: Tue Jul 13, 2010 5:00 am
Location: Southern California

Re: Server

Postby cfheinz Fri Feb 05, 2016 2:12 pm

I deleted the app and reinstalled it. Seems to be working ok now.
Carl Heinz
Windows XP Pro SP3+, Fortè Agent, iPad Air, MailWasher Beta Tester
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Server

Postby Sidewinder Sat Feb 06, 2016 4:06 am

It appears that the manual request to Check Mail does work. Not sure if your automated Check Mail is functioning.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Server

Postby Sidewinder Sat Feb 06, 2016 2:33 pm

No response now to swipes.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
nick.bolton
The Big Cheese
Posts: 1654
Joined: Thu Aug 28, 2008 4:02 pm

Re: Server

Postby nick.bolton Sat Feb 06, 2016 3:34 pm

Ok, still seems to be working here ok - on the servers and devices we have. :scratch
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Server

Postby Sidewinder Sat Feb 06, 2016 3:54 pm

nick.bolton wrote:Ok, still seems to be working here ok - on the servers and devices we have. :scratch


Just tried it again and now it worked.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Server

Postby Sidewinder Sun Feb 07, 2016 8:34 am

Response today is almost non-existent. If I delete the app and reload I may get one manual swipe to bring in new mail. After that it seems to go dead.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3

Return to “Mobile for IOS/Android/Windows Phone 8”

Who is online

Users browsing this forum: No registered users and 4 guests