Can´t add Outlook.com as account?

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
Vetgirig
It begins with a single step
Posts: 1
Joined: Mon Mar 07, 2016 12:56 am

Can´t add Outlook.com as account?

Postby Vetgirig Mon Mar 07, 2016 1:13 am

Hi,
I can't add my Outlook.com email account in mobile MW? It's OK in the 7.7 Pro MW, and Gmail no problem in mobile MW??
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michaelkenward
Guardian Gecko
Posts: 275
Joined: Thu Oct 23, 2008 10:59 pm
Location: West Sussex

Re: Can´t add Outlook.com as account?

Postby michaelkenward Tue Mar 08, 2016 1:21 am

Just tried it here. No good.

Added a different account and that worked, so MW mobile seems to be functioning as expected. Just Outlook.com that it does not want to know about.
MK
MW Pro 7.5.0 Lifetime licence.
Android 1.4 on Asus Nexus 7 and LG Nexus 4

Windows 10 64-bit + Asus Z-170-K + Intel i5-6500 + 512GB Samsung SM951 M.2 PCI-e AHCI SSD + Corsair 16GB DDR4 Red Vengeance LPX 2400MHz Memory
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nick.bolton
The Big Cheese
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Joined: Thu Aug 28, 2008 4:02 pm

Re: Can´t add Outlook.com as account?

Postby nick.bolton Tue Mar 08, 2016 7:29 am

Q: I can't get my outlook.com account to work

A: Outlook.com has probably blocked your account from being used with MailWasher Mobile because it's hosted in a different location, so visit http://www.microsoft.com/en-nz/Account/ ... ivity.aspx and look at your recent activity to see if there's anything there which needs attention, such as a security warning or wrong password. If you see unusual activity in the US at Amazon, that is our servers.
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michaelkenward
Guardian Gecko
Posts: 275
Joined: Thu Oct 23, 2008 10:59 pm
Location: West Sussex

Re: Can´t add Outlook.com as account?

Postby michaelkenward Tue Mar 08, 2016 11:05 pm

I'm not sure how I fixed it without step by step instructions, but I went and used the Android Outlook app on my Nexus 7. After that, the account became visible in Mailwasher Mobile.
MK
MW Pro 7.5.0 Lifetime licence.
Android 1.4 on Asus Nexus 7 and LG Nexus 4

Windows 10 64-bit + Asus Z-170-K + Intel i5-6500 + 512GB Samsung SM951 M.2 PCI-e AHCI SSD + Corsair 16GB DDR4 Red Vengeance LPX 2400MHz Memory
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nick.bolton
The Big Cheese
Posts: 1740
Joined: Thu Aug 28, 2008 4:02 pm

Re: Can´t add Outlook.com as account?

Postby nick.bolton Wed Mar 09, 2016 6:42 am

Ok..interesting, but good to know.
Roger...
Student Sheep
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Joined: Wed Aug 20, 2014 7:45 am

Re: Can´t add Outlook.com as account?

Postby Roger... Sun Mar 13, 2016 6:21 am

When I created my Outlook.com account with a plan to use my MS-Office Outlook client to get the emails, I discovered its default mail setting is: IMAP

To change mail account protocol settings, log into your Outlook.com account. Go to the Options -> Accounts -> POP & IMAP menu path so you can change the mail's account type. Once the POP & IMAP page is displayed, select the POP option.

When I created the account, the mail account process at Outlook.com automatically an Exchange Server account. I didn't want to active mail account open in my Outlook client software. When it was an IMAP account, which MailWasher Pro didn't like talking to Outlook.com.

After I changed from an IMAP to a POP protocol and used the new Outlook.com setup information on that same page, MailWasher Pro worked just fine.
Roger...

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