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New login - notifications

Posted: Wed Mar 23, 2016 5:26 am
by anniebrion
I just recently changed my MailWasher Mobile login and Chris deleted the old one.

My notifications to my iPad seem to be double, I get two notifications per account also outlook displays different numbers of emails per notification, the last one showed 1 and 4 and there was only one email.

Looks like something to do with creating a new account with a different email address.

Re: New login - notifications

Posted: Wed Mar 23, 2016 5:47 am
by Sidewinder
I have given thought about doing that but think it is better to stay and let the programmers see what is happening.

The only Notification I get is if I do a single swipe and then leave the session. Shortly thereafter I get a single Notification. Never any additional.

Just after you posted I repeated and go a notice about 20 new messages actually there only seemed to be 1 or 2 actually new ones. I suspect they may be doing some testing/modifications. Second repeat of above came back with 10 new. Something being changed.

Re: New login - notifications

Posted: Wed Mar 23, 2016 8:14 am
by nick.bolton
Still having trouble replicating what you're both seeing. One thing we've noticed is that clicking on the notification on the front screen should auto-load the new email in but it's not. Still looking at things.

Re: New login - notifications

Posted: Wed Mar 23, 2016 8:26 am
by Sidewinder
When I get mine in the Banner area it does open the app and does the D/L. If I do Badge with the Notification present it does not.

Re: New login - notifications

Posted: Thu Mar 24, 2016 2:09 am
by anniebrion
Still getting multiple notifications per account with the wrong email count in some.
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Note there is only 1 outlook email in my inbox.

Re: New login - notifications

Posted: Fri Mar 25, 2016 9:00 am
by anniebrion
I've had to turn of toast notifications and sounds until this is sorted as they are rather annoying.

Re: New login - notifications

Posted: Fri Mar 25, 2016 9:21 am
by nick.bolton
Ok, I can see these now too. They're pretty inconsistent

Re: New login - notifications

Posted: Wed Mar 30, 2016 12:56 am
by anniebrion
Still happening, any progress?

Re: New login - notifications

Posted: Wed Mar 30, 2016 1:45 am
by Sidewinder
I can retrieve the emails with a swipe but the once and done notifications have again completely disappeared.