Mail is disappearing

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
Claud47
Travelling Tuatara
Posts: 33
Joined: Mon Jul 19, 2010 10:45 am

Mail is disappearing

Postby Claud47 Fri Dec 02, 2016 2:30 pm

Hi, I hope somebody can help me. I have MWM version 2.0 on my iPad. Last couple of time when I read my mail through MWM on my iPad, then when I get on my computer to download my mail, one mail has disappeared. I haven't mark it as spam or wash it. Is there anything to fix that?

Thank you,
Claudia
User avatar
nick.bolton
The Big Cheese
Posts: 1654
Joined: Thu Aug 28, 2008 4:02 pm

Re: Mail is disappearing

Postby nick.bolton Fri Dec 02, 2016 2:39 pm

Hi Claudia

Can you check the 'Trash' in MW Mobile and see if it's in there? Otherwise, can you check any spam folders in your email program?
Claud47
Travelling Tuatara
Posts: 33
Joined: Mon Jul 19, 2010 10:45 am

Re: Mail is disappearing

Postby Claud47 Wed Nov 01, 2017 5:26 am

Its working fine now. Except for syncing, I have to refresh it three for four times till I get new mail.

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