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Can't Synch to Galaxy S7

Posted: Sat Apr 22, 2017 8:33 pm
by BarryH
Hi

My ISP changed the mail servers and login details last weekend.

I changed all the details on MWP but I can't synch successfully with my Galaxy phone.

I've tried logging out of the phone app, re-synching and logging back in all to no avail. There are no error messages. I am at a loss, any suggestions?

MWP is V7.9.0
MWM is V2.0.0

Regards
Barry

Re: Can't Synch to Galaxy S7

Posted: Sat Apr 22, 2017 9:37 pm
by nick.bolton
Can you delete the account from MW Mobile directly, then sync the new details from MW Pro to MW Mobile

Re: Can't Synch to Galaxy S7

Posted: Sun Apr 23, 2017 2:20 am
by BarryH
Hi Nick

No joy I'm afraid, I've now got MWM with no accounts at all after deleting and re-syncing.

MW Pro runs fine on my PC, so I logged out of MW Pro logged back in and did a re-sync.

Now I've got 3 out of 5, well I've really got 3-1/2 out of 5 because the 4th one has sort of synced but it's not listed with a name in the MWM accounts list!

Any suggestions?

Barry

Re: Can't Synch to Galaxy S7

Posted: Sun Apr 23, 2017 9:14 pm
by nick.bolton
For the account without the name, can you make sure you have a Description for it in Mailwasher Pro>>Settings>>Accounts>>General, and then try and sync again. Is the 5th account a Yahoo or Gmail account? These at the moment require you to turn on 'Allow less secure apps' eg https://support.google.com/mail/answer/ ... cantsignin or Outlook.com can sometimes block as well eg https://www.microsoft.com/en-nz/Account ... ivity.aspx

Re: Can't Synch to Galaxy S7

Posted: Sun Apr 23, 2017 11:55 pm
by BarryH
Hi Nick,

None of your suggestions make any difference, for the moment I've wasted enough time so I've deleted the app from my phone. If you have any more suggestions let me know and I'll give them a try.

Regards
Barry

Re: Can't Synch to Galaxy S7

Posted: Wed May 10, 2017 11:13 pm
by grace
Since, you have deleted the app can you try going back installing it and see if it syncs.

Re: Can't Synch to Galaxy S7

Posted: Thu Jun 08, 2017 4:16 am
by yasir7716
None of your suggestions make any difference, for the moment I've wasted enough time so I've deleted the app from my phone. If you have any more suggestions let me know and I'll give them a try.




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Re: Can't Synch to Galaxy S7

Posted: Thu Jun 08, 2017 6:59 am
by BarryH
Hi Nick

I've tried again, all to no avail.

I've attached a screenshot from my Galaxy S7, you can see the missing account at the bottom of the list with the yellow side bar.

Regards
Barry

Re: Can't Synch to Galaxy S7

Posted: Thu Jun 08, 2017 10:15 am
by nick.bolton
Barry, can you private message me your email address that you login to MailWasher Mobile with? or send to nick.bolton@firetrust.com

Re: Can't Synch to Galaxy S7

Posted: Mon Jun 12, 2017 10:53 pm
by grace
yasir7716 wrote:None of your suggestions make any difference, for the moment I've wasted enough time so I've deleted the app from my phone. If you have any more suggestions let me know and I'll give them a try.




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vital
I do apologize for my suggestion not working, will surely help out with something as i get anything.