Firetrust Support Forums

I run MW mobile on my IPhone and IPad. However, recently, MW Mobile has taken to quitting working on my IPad and asks me to log in again: not sure why but until today it was merely a bore, not a problem. Today MW Mobile refused to log me in. The the only way I could get around this was to reset the password which I managed eventually as it took 30 mins for the email with the new password to arrive. However, my IPhone MW has continued to work without a problem. Even though the password was changed on the IPad, it has not affected the IPhone.
Questions:
Whyy is the IPad periodically asking me to log back in?
Why if I reset the password on my IPad does my IPhone MW continue to work?

Hi, it will logout if you lose the connection while using it unfortunately. If you haven't logged out of your iphone then the next time you login, you'll need to use your new password.

Thanks Nick. My IPad has been registering "Cannot contact Server" quite a lot recently although my IPhone does show the same habits.