Also Unable to Login

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
LosingPatience
It begins with a single step
Posts: 1
Joined: Thu Mar 14, 2019 2:30 am

Also Unable to Login

Thu Mar 14, 2019 2:51 am

The mobile app crashed this morning and I found it had logged me out. Since then, it won't let me log in or change the password from the mobile version.

I ended up restting the password on the website, for which I've had a confirmation email. However, I still can't log in on the mobile app, and now I can't log in to sync accounts on the desktop version either - I enter the new password and it says it's incorrect. How long does it take for a password change to take effect?
User avatar
nick.bolton
The Big Cheese
Posts: 1805
Joined: Thu Aug 28, 2008 4:02 pm

Re: Also Unable to Login

Thu Mar 14, 2019 8:53 am

Sorry, our host had some maintenance done and it didn't auto-restart. But it's working again now.

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