Can't login to Mailwasher Mobile v 2.1.0

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
daven
Student Sheep
Posts: 11
Joined: Wed Jan 08, 2020 11:52 am

Can't login to Mailwasher Mobile v 2.1.0

Sun Feb 14, 2021 2:12 pm

I've been using the app for months without issue and now for no obvious reason it has decided to log me out and wants me to login again.

The problem is that it won't accept my email address or password. I tried password reset and that won't work either.

Anyone else seeing this problem or know of a fix?
changty
It begins with a single step
Posts: 1
Joined: Sun Feb 14, 2021 3:40 pm

Re: Can't login to Mailwasher Mobile v 2.1.0

Sun Feb 14, 2021 3:42 pm

Having the same issue
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nick.bolton
The Big Cheese
Posts: 2253
Joined: Thu Aug 28, 2008 4:02 pm

Re: Can't login to Mailwasher Mobile v 2.1.0

Sun Feb 14, 2021 8:21 pm

Sorry, should be fixed now
daven
Student Sheep
Posts: 11
Joined: Wed Jan 08, 2020 11:52 am

Re: Can't login to Mailwasher Mobile v 2.1.0

Mon Feb 15, 2021 4:29 am

nick.bolton wrote:
Sun Feb 14, 2021 8:21 pm
Sorry, should be fixed now
Thanks! Managed to change password and all is good now.
daven
Student Sheep
Posts: 11
Joined: Wed Jan 08, 2020 11:52 am

Re: Can't login to Mailwasher Mobile v 2.1.0

Sat May 08, 2021 6:05 am

I have a feeling that the issue has resurfaced again as I can no longer contact the server as of this morning
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nick.bolton
The Big Cheese
Posts: 2253
Joined: Thu Aug 28, 2008 4:02 pm

Re: Can't login to Mailwasher Mobile v 2.1.0

Sat May 08, 2021 11:44 am

It is working for you now?
daven
Student Sheep
Posts: 11
Joined: Wed Jan 08, 2020 11:52 am

Re: Can't login to Mailwasher Mobile v 2.1.0

Sun May 09, 2021 2:44 am

No. Just checked. Same issue, I am getting a message saying "Unable to contact server"
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nick.bolton
The Big Cheese
Posts: 2253
Joined: Thu Aug 28, 2008 4:02 pm

Re: Can't login to Mailwasher Mobile v 2.1.0

Sun May 09, 2021 7:12 am

I can load everything ok and my email is fine, so I'm guessing it's your email which can't load? What kind of email address is it? att.com gmail.com etc?
daven
Student Sheep
Posts: 11
Joined: Wed Jan 08, 2020 11:52 am

Re: Can't login to Mailwasher Mobile v 2.1.0

Sun May 09, 2021 9:28 am

nick.bolton wrote:
Sun May 09, 2021 7:12 am
I can load everything ok and my email is fine, so I'm guessing it's your email which can't load? What kind of email address is it? att.com gmail.com etc?
san.rr.com and gmail.com
Same as I've been using for about 20 years and my entire time with Mailwasher. No problem on desktop or laptop. Literally only started early yesterday and the first thing that I saw as a problem was when I was asked to login to the account (normally it keeps me logged in). Now every attempt I make, after providing email address and password, I get the "Unable to contact server" error message

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