BBC iPlayer seeing location

iamjaydear
Student Sheep
Posts: 14
Joined: Mon Apr 08, 2019 5:24 pm

BBC iPlayer seeing location

Mon Jan 06, 2020 12:26 am

Trying to use the BBC iPlayer option. You have to log in to view programs, but it sees Australia as the location, not UK. Am I missing something here? I'm also still seeing some other sites identifying location as New Zealand!
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nick.bolton
The Big Cheese
Posts: 1992
Joined: Thu Aug 28, 2008 4:02 pm

Re: BBC iPlayer seeing location

Mon Jan 06, 2020 8:44 am

We've got a problem at the moment with the BBC iPlayer not working. We should have a fix out for that this week.

Have you tried to access the BBC website without HideAway before? I think it places a cookie on your computer and seems to remember what location you're originally from. Can you try it via a private browsing/incognito link instead and see if that works?
Also, what web browser are you using? Do you have location services switched on in your browser?

I assume you're redirecting HideAway to a different country, but what websites are showing your location as New Zealand?

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