Hideaway says my license expired 2 months ago.

Elektra
Active Albatross
Posts: 208
Joined: Fri Oct 24, 2008 7:25 pm

Hideaway says my license expired 2 months ago.

Sun Aug 18, 2024 2:43 am

I wanted to change servers so opened Hideaway only to be greeted with a LICENSE EXPIRED notification. I only renewed it 2 months ago and it shows the latest license but still it says this license expired 2 months ago. I can't login to my Firetrust account because it says the email I used to purchase with is an invalid address, which it isn't.

What can I do to get Hideaway working please?
hideaway.png
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nick.bolton
The Big Cheese
Posts: 2613
Joined: Thu Aug 28, 2008 4:02 pm

Re: Hideaway says my license expired 2 months ago.

Sun Aug 18, 2024 1:41 pm

Sorry about this, can you input the license in to HideAway again and press the Activate key.

Does that help?
Elektra
Active Albatross
Posts: 208
Joined: Fri Oct 24, 2008 7:25 pm

Re: Hideaway says my license expired 2 months ago.

Sun Aug 18, 2024 10:51 pm

That worked. Thanks Nick.
Can you do something to extend my license to cover the 2 months lost due to this bug please?
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nick.bolton
The Big Cheese
Posts: 2613
Joined: Thu Aug 28, 2008 4:02 pm

Re: Hideaway says my license expired 2 months ago.

Mon Aug 19, 2024 9:44 am

Sure, if you can PM me with your registered email or key I'll do that.

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