HideAway servers down?

ataraxy
Knowledgeable Kea
Posts: 1727
Joined: Thu Feb 26, 2009 1:17 pm

HideAway servers down?

Thu Jun 11, 2015 2:29 am

I'm getting the following message:
HideAway - 2015_0611 - Loading rules.jpg
Please wait while your HideAway rules are loaded
HideAway - 2015_0611 - Loading rules.jpg (5.39 KiB) Viewed 1783 times
Are the HideAway servers down?

Does HideAway need a status page so that we can see what is happening?
Windows 10
User avatar
rusticdog
Firetrust Monkey
Contact:
Posts: 14278
Joined: Mon Jun 13, 2005 6:27 pm

Re: HideAway servers down?

Thu Jun 11, 2015 2:32 am

Nah servers are up, it seems to do this when certain invalid rules are loaded, do you recall creating/editing a rule recently ?

I thought too we'd put in sufficient protections around this, but perhaps not...assuming it is the issue of course.
PM or email me your logon username and I'll get the programmer to check it out.
User avatar
nick.bolton
The Big Cheese
Posts: 1972
Joined: Thu Aug 28, 2008 4:02 pm

Re: HideAway servers down?

Thu Jun 11, 2015 3:48 pm

Ok, we've cleared that now. Just restart HideAway and you'll be able to login. We'll fix this tomorrow - just something we're not parsing correctly
ataraxy
Knowledgeable Kea
Posts: 1727
Joined: Thu Feb 26, 2009 1:17 pm

Re: HideAway servers down?

Thu Jun 11, 2015 3:49 pm

Thanks. Yes, it's working now.
Windows 10

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