Firetrust Support Forums

I'm getting the following message:
Are the HideAway servers down?

Does HideAway need a status page so that we can see what is happening?

Nah servers are up, it seems to do this when certain invalid rules are loaded, do you recall creating/editing a rule recently ?

I thought too we'd put in sufficient protections around this, but perhaps not...assuming it is the issue of course.
PM or email me your logon username and I'll get the programmer to check it out.

Ok, we've cleared that now. Just restart HideAway and you'll be able to login. We'll fix this tomorrow - just something we're not parsing correctly

Thanks. Yes, it's working now.