Strange text in Hideaway window when started

emmetfb
Rattled Rabbit
Posts: 2
Joined: Fri May 29, 2015 5:43 pm

Strange text in Hideaway window when started

Mon Jun 22, 2015 4:07 am

Hi,
I had Hideaway working without issue but when I opened the programme to switch on a rule I see this:
hideaway.png
screenshot
hideaway.png (27.12 KiB) Viewed 2090 times
I tried uninstalling and re-installing but I still get the same issue.

Any ideas?

TIA

BR
emmetfb
emmetfb
Rattled Rabbit
Posts: 2
Joined: Fri May 29, 2015 5:43 pm

Re: Strange text in Hideaway window when started

Mon Jun 22, 2015 7:28 am

Actually I have resolved this. After uninstalling the software there is a folder called Engine remaining in the user's appdata: c:\Users\username\AppData\Roaming\Firetrust\Engine
I deleted this folder and then re-installed and now Hideaway is working again.

Why is this folder and contents not deleted on uninstall?

BR
emmetfb
User avatar
rusticdog
Firetrust Monkey
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Posts: 14280
Joined: Mon Jun 13, 2005 6:27 pm

Re: Strange text in Hideaway window when started

Tue Jun 23, 2015 3:06 pm

We'll fix up the installer next version for cleaning out this folder. The how and why the cache got corrupted to cause this to start with is a mystery though :scratch

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