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Account Activation

Posted: Mon Jul 06, 2015 2:54 am
by leebon
Sir,

I just uninstalled an old version of HideAway and installed version 1.30. When I enter my License Key---96MN-TFM4-UNEZ--I get a message saying the Key is already in use and the warning that my trial will expire in "X" minutes continues to be shown. How do I activate the new version? Thanks. Lee Gilmore

Re: Account Activation

Posted: Mon Jul 06, 2015 3:10 am
by TrustFire
Does changing your Device Profile to Master resolve the issue?
Device_Profiles.png
Device_Profiles.png (62.03 KiB) Viewed 4866 times

Re: Account Activation

Posted: Mon Jul 06, 2015 3:20 am
by leebon
I changed to "Master" and the problem is solved. So, what is the purpose of having devices othe4r than Master? Thanks Lee Gilmore

Re: Account Activation

Posted: Mon Jul 06, 2015 3:27 am
by TrustFire
This is a known issue which has already been reported in the beta forums - a fix (for devices other than Master) is being worked upon. ;)