HideAway gets stuck authenticating if no internet at startup

ataraxy
Knowledgeable Kea
Posts: 1727
Joined: Thu Feb 26, 2009 1:17 pm

HideAway gets stuck authenticating if no internet at startup

Tue Jan 05, 2016 8:51 pm

This morning when I started my PC the internet was down and so I needed to restart the modem.

When things came back up, things like Skype recovered correctly, but HideAway seemed to be stuck trying to authenticate. The only way to fix it was to shutdown HideAway.

Could HideAway be fixed so that it recovers from situations like this automatically.
Windows 10
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rusticdog
Firetrust Monkey
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Posts: 14278
Joined: Mon Jun 13, 2005 6:27 pm

Re: HideAway gets stuck authenticating if no internet at sta

Wed Jan 06, 2016 3:47 pm

Will ask programmer about that, thought we'd done this already but perhaps we just added a delay for machines where the net was slower to connect.
Schmidthouse
Student Sheep
Posts: 10
Joined: Tue Oct 20, 2015 4:14 am

Re: HideAway gets stuck authenticating if no internet at sta

Sun Jan 24, 2016 6:40 am

Yes I've also noticed this behavior in similar scenarios.
It's true, other apps such as Skype, Dropbox, OneDrive etc etc do recover automatically. I assume a code injection would be necessary for resolution.
Fine tuning, attention to detail is always a positive approach. ;)

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