Login error - Kaboom

Marlick
Mystified Moa
Posts: 7
Joined: Thu Mar 03, 2016 10:45 am

Login error - Kaboom

Sat Mar 19, 2016 8:31 am

Hideaway error.jpg
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After using Hideaway successfully for several days My login fails with the following unhelpful message. A similar one appears if \I try to reset the password. Solution?
chalkyw64
Mystified Moa
Posts: 8
Joined: Tue Mar 08, 2016 9:25 am

Re: Login error - Kaboom

Sat Mar 19, 2016 9:58 am

It's happening to me too. Auto-login worked fine during system startup for the last 10 days (since I first bought/installed HideAway) but as of today fails (silently - after attempting [and presumably failing] to "authenticate" the login display is shown), and when I manually enter my email/password I get the unhelpful "Kaboom" dialog like you. I'm guessing it's a problem with the HideAway servers - but a proper error message would be nice whatever the cause of the problem.
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rusticdog
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Re: Login error - Kaboom

Sat Mar 19, 2016 1:32 pm

Is it back for you now ?

I've not been told anything from techies :(
Marlick
Mystified Moa
Posts: 7
Joined: Thu Mar 03, 2016 10:45 am

Re: Login error - Kaboom

Sat Mar 19, 2016 9:09 pm

It is working this morning, (at least on my other computer - I haven't tried the laptop where I saw the error first.) Nothing was changed at my end so the techies must have done something at the server end.
chalkyw64
Mystified Moa
Posts: 8
Joined: Tue Mar 08, 2016 9:25 am

Re: Login error - Kaboom

Sat Mar 19, 2016 11:56 pm

Working here too (UK) this morning. Must have been a server issue as nothing changed this end.

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