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Connection reset
Posted: Sun Jun 26, 2016 3:58 am
by alan1951
Using Hideaway 2.0, when it is set to redirect get the message "The connection was reset" when trying to access a web page, including this one. Tried with all the available server locations Stopping the redirect makes the web pages available again.
Alan
Re: Connection reset
Posted: Sun Jul 03, 2016 11:03 pm
by alan1951
Still can't access any websites. Disappointed that I reported the problem over a week ago & there has been no reply from support.
Just updated from 2.00 to 2.01 & it is still the same
Re: Connection reset
Posted: Mon Jul 04, 2016 11:49 am
by rusticdog
Sorry about that Alan, I missed your post entirely.
What flavour Windows are you running + what security software is running ?
Re: Connection reset
Posted: Mon Jul 04, 2016 7:43 pm
by alan1951
I am running Windows 10 with the standard Microsoft firewall & anti virus. I also use Malwarebytes Anti-Malware. I have been using 2.0 since it was available & it originally worked great
Re: Connection reset
Posted: Mon Jul 04, 2016 7:45 pm
by rusticdog
OK sure thing, try first an uninstall >> reboot >> reinstall. That hopefully will give it a kick
http://cdn.firetrust.com/downloads/hide ... 1Setup.exe
Re: Connection reset
Posted: Mon Jul 04, 2016 8:34 pm
by alan1951
That did the trick it is working again, also uninstalled the original Hideaway. Any idea when Hideaway 2 is going live?
Re: Connection reset
Posted: Mon Jul 04, 2016 8:38 pm
by rusticdog
alan1951 wrote:That did the trick it is working again, also uninstalled the original Hideaway. Any idea when Hideaway 2 is going live?
Well it should be now, but the usual hiccups have delayed these things. As I understand when any new feature is ready it will be updated into the beta though, so we should see some progress.