Hideway crashed!

Caligula
Mystified Moa
Posts: 9
Joined: Wed Jul 13, 2016 7:42 am

Hideway crashed!

Sun Aug 21, 2016 5:14 pm

Good morning Forum,

Hideway crashes this morning 03:45. No problem I thought,
Simply reinstall the program again... That was a mistake thinking!
After uninstalling i had no network/internet. This program will
leave you without Internet or network! Nothing was working.
The only thing I could do, was system Restore.

But even after System Recovery, and reinstall Hideway. Hideway
is not working normal. He does nothing at all. It starts
but hides nothing!!!!


Please, write a program that works.
Hideway 1.4.0
Regards,
Caligula
User avatar
nick.bolton
The Big Cheese
Posts: 1973
Joined: Thu Aug 28, 2008 4:02 pm

Re: Hideway crashed!

Sun Aug 21, 2016 7:34 pm

Very odd that this happened at all - there must have been a conflict with another driver. In our FAQ's we have this

If HideAway were to ever crash, there is a slim possibility it will take your take your internet down with it. To fix this, Go to Control Panel, then open 'Network Connections', click 'Change Adaptor Settings', then click on your network icon (WiFi or Local Area Connection) and click the button above - 'Disable this network device' and then click 'Enable this network device', and your internet will be back working.

----
After re-install can you try and re-start your PC and see if that helps? We are working on version 2.0 of HideAway and are using a different driver.
Caligula
Mystified Moa
Posts: 9
Joined: Wed Jul 13, 2016 7:42 am

Re: Hideway crashed!

Sun Aug 21, 2016 8:46 pm

Good morning Support,

I have tried all of the above and nothing has helped.
Now Hideway is doing nothing at all. What do i do in the mean time
between now and the new version? Must i look for an other solution?
Or do you have an another solution
Regards,
Caligula
Caligula
Mystified Moa
Posts: 9
Joined: Wed Jul 13, 2016 7:42 am

Re: Hideway crashed!

Sun Aug 21, 2016 9:31 pm

I found hideway version 2 beta. That is working. But is not what i.m. looking for
I can not set rules. Ok it's better than nothing ;-)
:thumbsdown
Regards,
Caligula
User avatar
nick.bolton
The Big Cheese
Posts: 1973
Joined: Thu Aug 28, 2008 4:02 pm

Re: Hideway crashed!

Mon Aug 22, 2016 10:18 am

Yes, it's still pretty basic at the moment but we're working on it to add new features and rules as fast as we can.
Paul A V
It begins with a single step
Posts: 1
Joined: Mon Aug 22, 2016 12:51 pm

Re: Hideway crashed!

Mon Aug 22, 2016 1:02 pm

The very same thing has happened to me, re-installing doesn't help nor resetting all the filters, there is absolutely no coverage by Hideaway's VPN.
Please advise.
Caligula
Mystified Moa
Posts: 9
Joined: Wed Jul 13, 2016 7:42 am

Re: Hideway crashed!

Mon Aug 22, 2016 5:57 pm

Paul A V wrote:The very same thing has happened to me, re-installing doesn't help nor resetting all the filters, there is absolutely no coverage by Hideaway's VPN.
Please advise.
Hi Paul,

Use Hideway version 2, it works fine, only it also hides your local addresses.
If you want to use your network? Close Hideway first.
Regards,
Caligula
User avatar
rusticdog
Firetrust Monkey
Contact:
Posts: 14280
Joined: Mon Jun 13, 2005 6:27 pm

Re: Hideway crashed!

Tue Aug 23, 2016 12:50 pm

The HideAway 1 server issues have been fixed, so should be back up and running for everyone.

Cheers
Caligula
Mystified Moa
Posts: 9
Joined: Wed Jul 13, 2016 7:42 am

Re: Hideway crashed!

Tue Aug 23, 2016 3:32 pm

rusticdog wrote:The HideAway 1 server issues have been fixed, so should be back up and running for everyone.

Cheers
Hideway 1.4.0. Is working again! How is that possible?
So you can remotely Hideaway activate or deactivate... I'm losing all my rules, by this wisecrack!
Regards,
Caligula
User avatar
rusticdog
Firetrust Monkey
Contact:
Posts: 14280
Joined: Mon Jun 13, 2005 6:27 pm

Re: Hideway crashed!

Tue Aug 23, 2016 3:46 pm

Caligula wrote:
rusticdog wrote:The HideAway 1 server issues have been fixed, so should be back up and running for everyone.

Cheers
Hideway 1.4.0. Is working again! How is that possible?
So you can remotely Hideaway activate or deactivate... I'm losing all my rules, by this wisecrack!
What I was told is that one of the Pipe servers had crashed. I don't know what that means, or what the Pipe server does, but it's clearly important :)
Caligula
Mystified Moa
Posts: 9
Joined: Wed Jul 13, 2016 7:42 am

Re: Hideway crashed!

Tue Aug 23, 2016 4:50 pm

rusticdog wrote:
Caligula wrote:
rusticdog wrote:The HideAway 1 server issues have been fixed, so should be back up and running for everyone.

Cheers
Hideway 1.4.0. Is working again! How is that possible?
So you can remotely Hideaway activate or deactivate... I'm losing all my rules, by this wisecrack!
What I was told is that one of the Pipe servers had crashed. I don't know what that means, or what the Pipe server does, but it's clearly important :)
Thank you. Subject closed!

Regards,
Caligula

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