Forum Issue

Andrew42
Active Albatross
Posts: 196
Joined: Thu Jul 15, 2010 2:43 am

Forum Issue

Wed Mar 15, 2017 6:37 am

I'll admit to being a bit underwhelmed with Hideaway since version 2 is in no way a sophisticated product but why do we still have forum subjects like #3 on the list "Setting up a Custom Rule" which cannot be done in HA2 and only refers to HA1 which is as dead as a Dodo.
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rusticdog
Firetrust Monkey
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Posts: 14275
Joined: Mon Jun 13, 2005 6:27 pm

Re: Forum Issue

Wed Mar 15, 2017 1:54 pm

Yeap good point, forgot to un-sticky the unnecessary threads, done now.

HideAway is along slowly. Still working on installer, but almost finished. UDP is done. Just need the client done which isn't too much work. Am guessing the thought of mid-March is now a stretch though :(
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Jancux
Travelling Tuatara
Posts: 61
Joined: Sun Jan 31, 2010 2:35 am

Re: Forum Issue

Thu Mar 23, 2017 3:28 am

What then is your realistic assessment as to when a fully functional version will be available
for your paid up subscribers?
From when will our subscriptions have been suspended, and will we be informed when this
new subscription is to recommence?
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nick.bolton
The Big Cheese
Posts: 1972
Joined: Thu Aug 28, 2008 4:02 pm

Re: Forum Issue

Thu Mar 23, 2017 12:56 pm

Hi
Really hope to get it finished by May, although we've had some delays in getting the installer finished which pushed things back a bit (took 5 weeks instead of 1!), but it's almost done and we'll be able to push updates automatically so you'll always get the newest updates. Sorry, been frustrating for us too but it comes with the complexity of software.

You'll get your full subscription back plus we'll give you another 6 months on top.

Left to do:
UDP and TCP support in the client, along with Ping - quite a lot of this is done already
Adding back the rules and user interface
Encryption
Authentication
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Jancux
Travelling Tuatara
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Joined: Sun Jan 31, 2010 2:35 am

Re: Forum Issue

Thu Mar 23, 2017 9:28 pm

Hi Nick
Thank you for your update!
Wish you and your stessed software team good luck in meeting your deadline.
Best regards to all.
Jancux
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nick.bolton
The Big Cheese
Posts: 1972
Joined: Thu Aug 28, 2008 4:02 pm

Re: Forum Issue

Thu Mar 23, 2017 9:51 pm

Thanks! Building software is complex and has lots of unknowns - it's like building a new machine. We'll get there eventually
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Jancux
Travelling Tuatara
Posts: 61
Joined: Sun Jan 31, 2010 2:35 am

Re: Forum Issue

Wed Mar 29, 2017 2:12 am

Hi Nick,
Have installed your new version 3.0 Beta...No Conflict with Kaspersky!!
Looking very good!
Thank your team for all their diligent work.
Best Regards to All
Jancux
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nick.bolton
The Big Cheese
Posts: 1972
Joined: Thu Aug 28, 2008 4:02 pm

Re: Forum Issue

Wed Mar 29, 2017 5:25 am

Ok great, thanks for letting me know. We'll be able to easily push updates now instead of emailing people about a new version

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