Kaspersky Internet Security 2018

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Jancux
Travelling Tuatara
Location: Scarborough UK
Posts: 74
Joined: Sun Jan 31, 2010 2:35 am

Kaspersky Internet Security 2018

Mon Nov 27, 2017 3:32 am

Kaspersky Internet Security 2018 stops Hideaway from working!
I have had to revert to KIS 2017.
Can you advise me, and others, how to to configure KIS 2018 to allow Hideaway to work.
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Kaspersky Internet Security 2018

Mon Nov 27, 2017 8:05 pm

Did you install KIS 2018 after installing HideAway ?

I wonder if reinstalling HA after installing KIS 2018 would work. I assume too they did not correct the issue with the network driver failing to install correctly if Self Defence was enabled under Settings >> Additional >> Self Defence.
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Jancux
Travelling Tuatara
Location: Scarborough UK
Posts: 74
Joined: Sun Jan 31, 2010 2:35 am

Re: Kaspersky Internet Security 2018

Mon Nov 27, 2017 9:12 pm

I have already tried uninstalling and reinstalling Hideaway after the Kaspersky update.
It makes no difference!

Since your introduction of the new software there is no longer a conflict on uninstalling between Kaspersky and Hideaway!
Regards
Jancux
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Kaspersky Internet Security 2018

Mon Nov 27, 2017 11:26 pm

OK, just installed KIS 2018 and it appears like HA is running for me. Can you elaborate on an action/service you were trying. Feel free to email me instead at forum@firetrust.com

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